Megan McDaniel
Nashville
Summary
Detail-oriented receptionist and technician with experience in optometric equipment operation and optical dispensing. Proven abilities in managing patient inquiries and assisting with complex procedures, ensuring high-quality patient care and satisfaction.
Overview
5
5
years of professional experience
Work History
Receptionist/Technician
Nashville Vision Center
Nashville
04.2024 - Current
- Greeted and assisted patients to ensure smooth entry and positive experience at vision care facility.
- Coordinated patient appointments to optimize schedule and minimize wait times.
- Answered phone calls and addressed patient inquiries to enhance understanding of services offered.
- Confirmed patient eligibility for vision insurance
- Operated diagnostic equipment, including autorefractors and tonometers.
- Managed patient records efficiently in electronic health record systems (Crystal PM)
- Assisted optometrist with more complex procedures, such as Yag Capsulotomy.
Dog Hotel Aide/Dog Bather
Unleashed Dog Hotel/What Fur Dog Grooming
Nashville
12.2023 - 04.2024
- Cared for dogs daily in nurturing environment to promote well-being.
- Monitored dog behavior during interactions to ensure safety and comfort.
- Administered basic care tasks, including feeding, walking, and administering medications.
- Performed nail trimming, bathing, and ear cleaning to maintain pet hygiene.
Optometric Technician
McAlister Vision Clinic
Huntsville
01.2022 - 05.2023
- Assisted with patient examinations and provided support to optometrists.
- Operated diagnostic equipment, including autorefractors and tonometers.
- Managed patient records efficiently in electronic health record systems.
- Scheduled appointments and coordinated follow-up visits for patients.
- Maintained cleanliness and organization of the examination rooms and equipment.
Education
High School Diploma -
Huntsville High School
Huntsville, AR05-2022
Skills
- Appointment scheduling
- Electronic health records
- Patient communication
- Telephone etiquette
- Optometric equipment operation/diagnostic imaging
- Optical dispensing
Timeline
Receptionist/Technician
Nashville Vision Center
04.2024 - Current
Dog Hotel Aide/Dog Bather
Unleashed Dog Hotel/What Fur Dog Grooming
12.2023 - 04.2024
Optometric Technician
McAlister Vision Clinic
01.2022 - 05.2023
High School Diploma -
Huntsville High School