Meghan Seeley
Lead Hill
Summary
Dynamic professional with a strong work ethic and exceptional communication skills, recognized for outstanding customer service at Friends Cafe. Proven ability to manage inventory and streamline operations while fostering positive relationships with guests. Adept at multitasking and utilizing POS systems to enhance sales and efficiency in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Wait Staff Member
Friends Cafe
Lead Hill
07.2022 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained inventory balance to place food and supply orders each week.
Marina Associate
Big Cedar Lodge
Ridgedale
05.2022 - 07.2022
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted customers to determine wants or needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered customer inquiries regarding product features, pricing, and availability.
- Provided information to customers about water activities and boat rentals, as well as promoted add-on availabilities to increase sales.
- Received an employee shout-out for providing excellent customer service.
Team Member
Houndstooth Clothing Co.
Northwest Mall
07.2020 - 05.2022
- Manage all retail duties, including cashier work, restocking, inventory, and customer communication, daily.
- Maintain knowledge of current products, store locations, sales, and store layout.
- Received a bonus for two consecutive years for displaying outstanding skills.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained positive working relationship with fellow staff and management.
- Trained new team members using approved training materials and information.
Hostess
Jamie's Local Flavor
Harrison
06.2021 - 08.2021
- Scheduled reservations and managed large customer crowds.
- Coordinated with staff members regularly to ensure availability of best service towards guests by checking available tables and managing customer flow
- Sustained cleanliness by sweeping, mopping, cleaning windows, and disinfecting surfaces between shifts.
- Greeted customers, answered questions and recommended specials to increase profits.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Lifeguard
White Water Park
Branson
05.2020 - 07.2020
- Served as a dedicated and vigilant lifeguard by administering First Aid and CPR
- Received a Red Cross Lifeguard Certification in week long training
- Completed CPR and First Aid Certification and practiced weekly
- Supervised swimmers and carefully enforced facility policies and guidelines daily
- Conducted daily checks on swimming areas and equipment to maintain safety and good condition
Education
High School -
Lead Hill High School
Lead Hill05.2020
Some College (No Degree) - Business Administration
University of Arkansas, Sam M. Walton College of Business
Fayetteville, ARSkills
- Computer Skills
- Fast-paced learner
- Communication
- Leadership
- Problem solving
- Knowledge of the POS system, Shopify
- Prompt service
- Inventory management
- Sales techniques
- Time management
- Food allergy awareness
- Multitasking and organization
- Positive and professional
- Strong work ethic
References
- Violet McGrath, Owner of Friends Cafe, (870-754-8478)
- Charlotte Nix, (Former) Houndstooth Clothing Co. Manager, (727-902-4938)
- Dakota Akers, Part Owner and Manager of Jamie's Local Flavor, (870-365-0421)
Languages
English
Achievements And Activities
- Employee of the month on several occasions
- Certified in Microsoft
- CPR certified
Languages
English
Professional
Timeline
Wait Staff Member
Friends Cafe
07.2022 - Current
Marina Associate
Big Cedar Lodge
05.2022 - 07.2022
Hostess
Jamie's Local Flavor
06.2021 - 08.2021
Team Member
Houndstooth Clothing Co.
07.2020 - 05.2022
Lifeguard
White Water Park
05.2020 - 07.2020
High School -
Lead Hill High School
Some College (No Degree) - Business Administration
University of Arkansas, Sam M. Walton College of Business
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