MELBA WALLACE
Alma
Summary
Patient-focused and compassionate Registered Nurse with exceptional qualifications to support diverse healthcare specialties and functions in clinical, hospital, and other settings. Quickly build relationships with patients, families, nursing staff, and other healthcare providers. Skilled at managing competing priorities with ease while remaining calm and focused during critical situations. Use strong interpersonal skills to work effectively within interdisciplinary teams.
Overview
25
25
years of professional experience
1
1
Certification
Work History
RN care coordinator
Independence at Home Homecare
Van Buren
04.2025 - 01.2026
- Coordinated patient care plans and services for diverse client needs.
- Collaborated with healthcare teams to ensure seamless patient transitions.
- Monitored patient health status and updated care plans accordingly.
- Performed Medicaid assessments according to DHS guidelines
- Coordinate community resources and events for senior care alliance
- Processed referrals and intake
- Provided community resources to seniors in need of support
- Handled complaints and provided conflict resolution
- Professional communication and teamwork approach to difficult situations
Director of Nursing
Pinnacle InHome Care
Fort Smith
09.2024 - 04.2025
- Oversaw CNA staff to ensure high-quality patient care standards.
- implemented policies and procedures for best practices.
- Coordinated staff training sessions to enhance clinical skills and knowledge.
- Performed Medicaid assessments
- Completed AR choice applications
- Marketing
- Coordinated community events with other providers
- Documentation and appeals for clients based on DHS guidelines
- Professional communication and updates for referrals and families
Clinical Manager
Centerwell Home Health/Humana
Fort Smith
01.2023 - 01.2024
- Directly in charge of referrals via intake process, managed and supervised team of 12 staff members to include nurses and therapists, oversight for OASIS guidance per CMS guidelines and recommendations, order processing, team member scheduling, case conferences, and monthly inservice training and education seminars.
- Conduct a skills lab on IVs, laboratories, and wound vacs for all staff members.
- Maintain census and workflow for 350 patients.
- Worked with Homecare Homebase documentation system.
- Skillfully rendered patient care in accordance with all recognized nursing standards, procedures, and protocols.
- Established a reputation for professionalism and accountability and for maintaining excellent quality of work.
- Performed all functions of Clinical Manager role including disciplinary measures, evaluations and auditing of documentation.
Registered Nurse
Crawford Health and Rehab
Van Buren
01.2022 - 01.2023
- Directly responsible for delivering care to 40 residents including administering oral medications, eye drops, tube feedings, wound care, respiratory updraft treatments and complete assessments including full skin assessment.
- Skillfully rendered patient care in accordance with all recognized nursing standards, procedures and protocols.
- Established communication with residents and families maintaining professionalism and excellent quality of work.
Clinical Director
Elite Home Health
Fort Smith
01.2017 - 01.2021
- Direct leadership role and administrative oversight for OASIS guidance per CMS guidelines and SHP or strategic healthcare program for quality initiatives, oversee scheduling, implement clinician skills and supervision for clinical expertise.
- Skillfully rendered patient care in accordance with all recognized nursing standards, procedures, and protocols.
- Established a reputation for professionalism and accountability and for maintaining excellent quality of work.
- Performed all functions of Clinical Director role.
Clinical Field Staff Supervisor
Encompass Home Health
Sallisaw
01.2015 - 01.2017
- Directly responsible for intake of referrals, face to face documentation, process orders, coordinate scheduling for team members, case conference and monthly inservice education and training seminars.
- Perform skills lab for all staff to include wound vacs, labs, and IV's.
- Skillfully rendered patient care in accordance with all recognized nursing standards, procedures, and protocols.
- Established a reputation for professionalism and accountability and for maintaining excellent quality of work.
Registered Nurse
Professional Home Health
Sallisaw
01.2012 - 01.2014
- Direct responsibility for demonstrating compassion, excellent communication and coordination skills, and nursing knowledge to coordinate and deliver nursing care to a caseload of patients.
- Accountable for patient assessments, planning and implementing care strategies, administering treatment/therapies, and educating patients and families.
- Skillfully rendered patient care in accordance with all recognized nursing standards, procedures, and protocols.
- Established a reputation for professionalism and accountability and for maintaining excellent quality of work.
- Accepted new assignments, duties, and responsibilities with a positive, cooperative, and team-oriented attitude.
Staff RN
Summit Medical Center
Van Buren
01.2008 - 01.2012
- Held accountable for using independent judgement, critical thinking and communications skills, and comprehensive nursing abilities to provide quality general surgical care to patients.
- Utilized the nursing process to prepare patients for surgery, closely monitored patient recovery, administered treatments, and handled any emergency situations.
- Proficiently carried out all duties with responsibility for providing quality and skilled one-on-one patient care.
- Implemented nursing plans of care, reviewed progress/status of patients, and revised plans of care as needed.
- Identified and provided additional assistance as needed including serving as Float in ICU and ER departments.
Charge Nurse
St. Vincent Infirmary
Little Rock
01.2004 - 01.2012
- Maintained full responsibility for using comprehensive nursing skills to provide quality care to patients undergoing various urological surgical procedures in a 25 bed medical.
- Proficiently carried out all duties with responsibility for providing quality and skilled one-on-one patient care.
- Implemented nursing plans of care, reviewed progress/status of patients, and revised plans of care as needed.
- Identified and provided additional assistance as needed including serving as Float in ICU and ER departments.
Staff Nurse (Medical/Surgical Unit)
Sparks Hospital
Fort Smith
01.2001 - 01.2004
Education
Associates Degree - Nursing
Westark Community College
Fort Smith, ARLicensed Practical Nursing Program -
Westark Community College
Fort Smith, ARSkills
- Effectively Use Nursing Process
- Medical-Surgical/Operative Care
- Patient Care Plan Implementation
- Compassionate Patient Healthcare
- Patient Observation/Monitoring
- Homecare/Skilled Nursing Care
- Medical Symptoms/Treatments
- Patient/Family Communication
- Comprehensive Nursing Abilities
- Coordinate/Facilitate Patient Care
- Providing Excellent Patient Care
- Complex Problem Solving Skills
Certification
Registered Nurse (RN) License, Arkansas, #R55414
Timeline
RN care coordinator
Independence at Home Homecare
04.2025 - 01.2026
Director of Nursing
Pinnacle InHome Care
09.2024 - 04.2025
Clinical Manager
Centerwell Home Health/Humana
01.2023 - 01.2024
Registered Nurse
Crawford Health and Rehab
01.2022 - 01.2023
Clinical Director
Elite Home Health
01.2017 - 01.2021
Clinical Field Staff Supervisor
Encompass Home Health
01.2015 - 01.2017
Registered Nurse
Professional Home Health
01.2012 - 01.2014
Staff RN
Summit Medical Center
01.2008 - 01.2012
Charge Nurse
St. Vincent Infirmary
01.2004 - 01.2012
Staff Nurse (Medical/Surgical Unit)
Sparks Hospital
01.2001 - 01.2004
Associates Degree - Nursing
Westark Community College
Licensed Practical Nursing Program -
Westark Community College