Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melina Sosa Tevez

Melina Sosa Tevez

Quilmes

Summary

Accomplished Administration Head at Municipality of Quilmes, adept in organizational leadership and document management. Excelled in implementing performance management systems and ensuring high customer satisfaction through effective communication and problem-solving skills. Among the programs and tools that I use to be able to carry out the different tasks of my sector are: GDE (Electronic Document Management System), Office package, Main Menu system for the management of paper files, SCBA and PJN notification portals and virtual ticket table, etc.

Overview

9
9
years of professional experience

Work History

Administration Head

Municipality Of Quilmes
02.2016 - Current
  • Streamlined office operations by implementing efficient administrative processes and procedures.
  • Facilitated collaboration among team members by promoting open lines of communication and fostering an inclusive work culture.
  • Provided guidance on policy interpretation to staff members as needed, ensuring consistency across all areas of administration practice.
  • Optimized workflow processes, reducing operational bottlenecks and improving overall efficiency levels within the organization.
  • Improved organizational efficiency with well-designed filing systems and document management policies.
  • Increased employee productivity by developing and implementing effective performance management systems.
  • Maintained a high level of customer satisfaction by implementing service enhancement initiatives, addressing feedback promptly, and resolving issues efficiently.
  • Created and updated records and files to maintain document compliance.
  • Collected data, input records, and protected electronic files.
  • Conducted research to assist with routine tasks and special projects.
  • Identified communication channels to set roadmap to distribute information.
  • Reviewed information, created models, and contributed to decision-making process by forecasting trends.
  • Produced letters and memoranda to inform stakeholders of business decisions.
  • Monitored front areas so that questions could be promptly addressed.

English Teacher

Feedback Institute
03.2017 - 12.2018
  • Developed innovative lesson plans to engage students in English language learning.
  • Prepared and implemented lesson plans covering required course topics.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Improved classroom management by implementing consistent routines and clear expectations for behavior.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Prepared comprehensive English curriculum for multiple classes.
  • Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.

English Teacher

Maria Auxiliadora Institute
03.2015 - 12.2016
  • Coordinated activities to encourage interest in reading.
  • Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Served as an advisor for extracurricular clubs or organizations, contributing to the overall development of well-rounded students.
  • Led after-school tutoring sessions for students needing extra support or enrichment opportunities, resulting in improved academic outcomes.
  • Supported students in development of skills and strategies to become independent and successful learners.
  • Encouraged students to take active role in learning and academic success.
  • Monitored student progress and provided feedback to both students and parents.

Education

Abogacía - Law (Pre-Law)

Universidad Nacional De Avellaneda
Avellaneda, Argentina.
12.2027

High School Diploma -

Instituto Papa Eugenio Pacelli
Quilmes, Argentina.
12.2011

Skills

  • Organizational Leadership
  • Office Management
  • Document Management
  • Meeting facilitation
  • File Organization
  • Front Desk Management
  • File Management
  • Administrative Leadership
  • Calendar Management
  • Phone and Email Etiquette
  • Data Entry

Languages

Spanish, English
Native language
French
Beginner
A1
Portuguese
Beginner
A1

Timeline

English Teacher

Feedback Institute
03.2017 - 12.2018

Administration Head

Municipality Of Quilmes
02.2016 - Current

English Teacher

Maria Auxiliadora Institute
03.2015 - 12.2016

Abogacía - Law (Pre-Law)

Universidad Nacional De Avellaneda

High School Diploma -

Instituto Papa Eugenio Pacelli

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Melina Sosa Tevez