Melissa Canterbury
Conway,Arkansas
Summary
Dedicated and driven data analyst with experience in the healthcare industry who has demonstrated strong problem-solving and task prioritization skills.
Seeking to use skills and experience in a challenging position with a progressive organization where further career development will be encouraged and facilitated.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Data Analyst/Special Project Coordinator
Arkansas Urology
04.2022 - Current
- Produce monthly, weekly, quarterly and ah-hoc reporting for healthcare providers and administrators.
- Create and maintain interactive dashboards using Power BI which enable administrators to leverage real-time financial and KPI reporting to manage and optimize current operations of 12 locations.
- Develop and maintain SQL queries to extract and manipulate data from Electronic Health Records (EHR) system for analysis.
- Collaborate with administrators across all departments to understand data requirements and deliver customized, data-driven reports.
Medical Billing & Insurance Specialist
CHI St Vincent Little Rock Diagnostic Clinic
01.2013 - 04.2022
- Implemented new Botox program with increased efficiency, revenue, and patient satisfaction
- Work A/R aging reports for multi-specialty practice and identify unseen revenue by recognizing claim denial patterns and coding errors.
Front Office Coordinator
Steamboat Springs Orthopedic Associates
01.2008 - 01.2012
- Demonstrated flexibility by maintaining pleasant reception atmosphere, answering multiple phone lines, and assisting patients
- Reviewed physician’s notes for accuracy
- Pre-authorized and scheduled surgical procedures
- Balanced books at end of day.
Education
Master of Science - Business Information Systems and Analytics
University of Arkansas At Little Rock
Little Rock, AR05.2025
Bachelor of Business Administration - Business Information Systems
University of Arkansas At Little Rock
Little Rock, AR08.2022
Skills
- Data Analysis
- Data Visualization
- Attention to Detail
- Analytical Problem Solving
- ICD-10, CPT, HSPCS, EHR, HIPPA
- SQL
- Microsoft Excel
- Power BI
Certification
- Business Analytics Certificate of Proficiency, University of Arkansas at Little Rock - 2022
Timeline
Data Analyst/Special Project Coordinator
Arkansas Urology
04.2022 - Current
Medical Billing & Insurance Specialist
CHI St Vincent Little Rock Diagnostic Clinic
01.2013 - 04.2022
Front Office Coordinator
Steamboat Springs Orthopedic Associates
01.2008 - 01.2012
Master of Science - Business Information Systems and Analytics
University of Arkansas At Little Rock
Bachelor of Business Administration - Business Information Systems
University of Arkansas At Little Rock
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