MELISSA DONAHUE
Paragould
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
HR Assistant
The Greenbrier Companies
09.2024 - 07.2025
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed employee termination paperwork at direction of supervisory staff.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Responded to employee inquiries regarding benefits and other HR topics.
- Helped employees register for benefits programs using online portals.
- Made recognition slides for company meetings.
- Kept multiple spreadsheets on various employee and company information.
- Insured the confidentiality of employee's as well as for the company.
- Organized all company meals for visitors as well as in house meetings or parties.
Counter Server/Waitress
Twisted Goose
11.2023 - 09.2024
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Monitored supply levels and communicated restocking needs to management in a timely manner.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
Deputy Assessor
Greene County
05.2023 - 10.2023
- Maintained up-to-date records on property data, enabling accurate tax calculations.
- Utilized technology to enhance visual understanding of property boundaries during assessments.
- Provided excellent customer service by promptly addressing taxpayer inquiries and concerns regarding assessments.
- Ensured compliance with state regulations and guidelines through diligent review of assessment processes and documentation.
- Conducted personal property assessment's to calculate current taxability and market values.
Support Specialist
United Home Insurance
08.2022 - 04.2023
- I answered support line calls from insureds, agents, and mortgage companies.
- I updated policies as needed, fixed errors, and processed changes when the agent was unable.
- I posted personal/mortgage payments daily, kept a bank reconciliation as well as did a daily company deposit.
Food Service
Paragould School District
10.2020 - 08.2022
- I prepared a wide variety of meals based upon the school menu and recipes provided.
- I ensured a safe, clean working environment by following kitchen procedures.
- I served students and teachers in a timely manner.
- I completed my daily cleaning, and organized for the following day, as well as made sure I prepped what was necessary for the next meal.
Supervisor/Decal installer
American Graphics
11.2015 - 04.2019
- Supervised employees
- I installed decal to semi trailers according to the order.
- I was responsible for making sure the decal was applied correctly and in a timely manner to meet production requirements.
- I was responsible for staying in contact with the owners for orders, schedules, or rework.
- I logged each employee's hours. worked, as well as processed bi-wkly payroll.
Production Packer
Anchor Packaging
09.2014 - 05.2015
- I watched over the machinery and production to ensure there were no malfunctions.
- I was responsible for adhering to safety regulations as well as wearing protective safety gear.
- I was responsible for evaluation of the product and alerting the proper personnel if malfunctions were found.
- I checked product orders and created packing slips.
Waitress
Red Goose Deli
02.2011 - 09.2014
- We were in charge of food preparation before our shift and making sure wait stations were set up for the shift.
- I served customers and made sure they had a great experience. Prepared beverages, took orders as well as delivered the orders.
- I was responsible for daily cleaning after each shift, as well as preparing items for the next shift.
Education
Black River Tech
Paragould, ARundefined
ASU
Paragould, ARHigh School Diploma - undefined
Paragould High School
Paragould, AR01.2006
Skills
- Office administration
- New employee orientation
- Employee data record keeping
- ADP/ I9's
- Maintaining files
- Team player
- Human resources administration
- HR policies
- Benefits administration
- Administrative skills
- Communication management
- Computer literacy
- New hire orientation
- Personnel records maintenance
Timeline
HR Assistant
The Greenbrier Companies
09.2024 - 07.2025
Counter Server/Waitress
Twisted Goose
11.2023 - 09.2024
Deputy Assessor
Greene County
05.2023 - 10.2023
Support Specialist
United Home Insurance
08.2022 - 04.2023
Food Service
Paragould School District
10.2020 - 08.2022
Supervisor/Decal installer
American Graphics
11.2015 - 04.2019
Production Packer
Anchor Packaging
09.2014 - 05.2015
Waitress
Red Goose Deli
02.2011 - 09.2014
undefined
ASU
High School Diploma - undefined
Paragould High School
Black River Tech
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