Overview
Work History
Education
Skills
Timeline
Generic

Melissa Gooden

Cabot

Overview

15
15
years of professional experience

Work History

Telemetry Monitor Technician

Veterans Administration
Little Rock
09.2023 - Current
  • Provided education about cardiac monitoring to nurses, other healthcare professionals, and family members.
  • Utilized computer applications such as electronic health records systems for documenting patient information.
  • Provided technical support for telemetry systems and ensured proper functioning of all equipment.
  • Maintained a clean work environment by following established protocols for cleaning equipment after use.
  • Performed daily maintenance on telemetry equipment and monitored patient vital signs.
  • Collaborated with other members of the healthcare team regarding patient care plans.
  • Continuously updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Assisted physicians with interpretation of EKGs during diagnostic tests or procedures.
  • Ensured that all necessary documentation was completed accurately and timely according to departmental policies.
  • Managed multiple patients simultaneously with different levels of acuity and severity.
  • Monitored cardiac rhythms, analyzed data, and reported findings to medical staff.
  • Participated in quality improvement initiatives designed to improve the delivery of care services.
  • Identified potential safety issues related to telemetry monitoring systems and took corrective action as needed.
  • Maintained accurate records of patient care activities such as medication administration, treatments, procedures.

Cna

Veterans Hospital
Littlerock
09.2017 - Current
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Transported residents within the facility as needed.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Monitored food intake and output as directed by nursing staff.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Participated in educational programs designed to improve knowledge of health care practices.

CNA

North Metro Medical Center
Jacksonville
11.2012 - 11.2020
  • Answered patient call lights promptly and responded to requests appropriately.
  • Provided emotional support to family members during difficult times.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.

Coding and Reimbursement Specialist

Professional Counseling Associates
Lonoke
10.2010 - 11.2012
  • Collaborated with other departments such as billing, clinical documentation improvement, quality assurance to ensure accurate coding practices are being followed.
  • Verified accuracy of procedure codes to ensure proper reimbursement levels.
  • Performed audits on coded claims to ensure that all required data elements are included for accurate payment processing.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Provided support for coding queries raised by coders or staff members regarding specific cases or coding issues.
  • Researched discrepancies between documentation and billing information in order to resolve any issues prior to submission.
  • Reviewed patient medical records for accuracy, completeness and compliance with coding regulations.
  • Quickly responded to staff and client inquiries regarding CPT codes.
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
  • Communicated with healthcare personnel, including practitioners to promote accuracy.
  • Entered coded data into electronic health record (EHR) systems.
  • Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
  • Coordinated with billing department to clarify billing issues related to coding.

Education

Coding -

Remington College
Little Rock, AR
05-2009

Certified Nursing Assistant

Prometric
North Little Rock, AR
12-2000

Skills

  • Cardiac monitoring
  • Telemetry equipment maintenance
  • Patient vital signs monitoring
  • EKG interpretation
  • Electronic health records
  • Technical support

Timeline

Telemetry Monitor Technician

Veterans Administration
09.2023 - Current

Cna

Veterans Hospital
09.2017 - Current

CNA

North Metro Medical Center
11.2012 - 11.2020

Coding and Reimbursement Specialist

Professional Counseling Associates
10.2010 - 11.2012

Coding -

Remington College

Certified Nursing Assistant

Prometric

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Melissa Gooden