Melissa McArthur
Star City
Summary
I am seeking employment in an environment that allows for personal interaction with people. I love customer service and am skilled at conversation and conflict resolution. I am a very hard worker and never leave a job undone. I master new skills very quickly. I am detail-oriented and work well with everyone. Serving other people cheerfully is natural for me, and I would love to put that to work in this company!
Overview
20
20
years of professional experience
2004
2004
years of post-secondary education
Work History
Substitute Librarian
Star City Branch Library
Star City
2022.09 - Current
- Assisted patrons with locating library materials and resources.
- Organized and shelved books according to classification systems.
- Provided support during library events and educational programs.
- Organized library events and programs to engage community members.
- Maintained orderly shelves by shelving returned items accurately.
- Supported staff by preparing materials for upcoming library activities.
- Provided guidance on library policies and procedures to visitors.
Substitute Teacher, K-12
ESS
Paragould
2022.09 - Current
- Delivered engaging lessons for diverse K-12 classrooms.
- Managed classroom behavior to create a positive learning environment.
- Collaborated with full-time teachers to implement lesson plans effectively.
- Adapted teaching materials to meet individual student needs and learning styles.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
- Provided feedback to teachers on student behavior and performance in the classroom.
Front End Secretary
All American Gymnastics
Lindon
2005.05 - 2010.09
- Managed scheduling for classes and events at gymnastics facility.
- Especially skilled at calming down upset clients with patience and compassion.
- Coordinated communication between coaches, athletes, and parents effectively.
- Maintained organized filing system for student records and registrations.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Greeted visitors and directed to appropriate location or person.
Education
Timpanogos High School
Orem, UTSome College (No Degree) - Fire Science
Utah Valley University
Orem, UTSkills
- Cataloging techniques
- Research methods
- Event planning
- Instructional support
- Classroom management
- Conflict resolution
- Adaptability skills
- Time management
- Team collaboration
- Data organization
- Critical thinking
- Library programming
- Outreach initiatives
- Youth services
- Library advocacy
- Approachable
Timeline
Substitute Librarian
Star City Branch Library
2022.09 - Current
Substitute Teacher, K-12
ESS
2022.09 - Current
Front End Secretary
All American Gymnastics
2005.05 - 2010.09
Timpanogos High School
Some College (No Degree) - Fire Science
Utah Valley University