Meredith Efurd
fayetteville
Summary
Accomplished Senior Account Executive known for strong client relationships and effective problem-solving. Demonstrated success in managing client accounts and collaborating with teams to meet customer needs and drive sales growth.
Overview
18
18
years of professional experience
Work History
Senior Account Executive
Elite Hospice
Springdale
01.2016 - Current
- Developed strong client relationships through regular communication and follow-ups.
- Assisted in preparing sales presentations using company-specific tools and templates.
- Collaborated with cross-functional teams to address client needs and inquiries.
- Conducted market research to understand industry trends and customer preferences.
- Participated in team meetings to share insights and strategies for account management.
- Maintained accurate records of client interactions using CRM software systems.
- Managed day-to-day client accounts, ensuring high levels of customer satisfaction.
- Provided timely responses to customer inquiries, complaints, or requests for information.
- Negotiated contracts with vendors for advertising services and other resources.
- Attended trade shows and conferences in order to network with potential partners.
Account Representative
Allegis Pharmaceuticals
Fayetteville
01.2011 - 12.2015
- Promoted pharmaceutical products to healthcare professionals and decision-makers.
- Built and maintained strong relationships with physicians and pharmacists.
- Conducted product presentations and educational sessions for medical staff.
- Analyzed market trends to identify new sales opportunities.
- Managed territory effectively to maximize reach and impact of sales initiatives.
- Achieved territory, individual and company goals for call metrics, sample distribution, market share and sales.
- Created and maintained relationships with key stakeholders, including medical professionals, healthcare providers, and pharmaceutical distributors.
- Tracked sales activity using CRM software tools and reported results on a daily basis.
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Educated customers on product features and technical details to highlight benefits.
Customer Service Representative
Blackhive Corporation
Fayetteville
01.2008 - 12.2010
- Assisted customers with inquiries and provided accurate product information.
- Resolved customer complaints using effective problem-solving techniques.
Education
Bachelor of Science - Organizational Leadership
University of Arkansas Fort Smith
Fort Smith05-2007
Skills
- Client relationship management
- CRM software
- Sales presentations
- Market research
- Contract negotiation
- Cross-functional collaboration
Timeline
Senior Account Executive
Elite Hospice
01.2016 - Current
Account Representative
Allegis Pharmaceuticals
01.2011 - 12.2015
Customer Service Representative
Blackhive Corporation
01.2008 - 12.2010
Bachelor of Science - Organizational Leadership
University of Arkansas Fort Smith