Meredith Kilmartin

• Performed structured routines for family groups of up to 25, completing 4 entries per hour to engage attendees.
• Collaborated with team members to develop improvised elements to engage attendees.
• Adapted materials based on the needs and interests of the groups.
• Managed show listings by aligning public demand with staffing needs and scheduling employee breaks.
• Assigned performers to floor positions based on a combination of individual strengths and needs of the show.
• Resolved attendee complaints and issues while maintaining the integrity of the experience.
• Acted as point of contact between team members and management.

• Managed wholesale accounts to promote product offerings and drive sales.
• Developed and maintained relationships with key retailers and distributors.
• Established strong relationships with key accounts to ensure repeat business.
• Identified new business opportunities by analyzing customer needs.
• Resolved conflicts between clients and suppliers through effective communication and problem solving techniques.

Togo Specialist (July 2023 - October 2023)

• Managed phone and in-person orders, ensuring accuracy and timely delivery.
• Coordinated with the kitchen and DoorDash for seamless order fulfillment.
• Addressed customer complaints and packaged orders efficiently.

Server (November 2023 - July 2025)

• Managed multiple tables, delivered exceptional customer service, and cultivated a welcoming atmosphere.
• Took orders, promoted specials, and ensured a memorable dining experience.

Bartender (July 2024 - July 2025)

• Prepared cocktails accurately and efficiently for bar top, cocktail, and dining room, enhancing guest experience.
• Studied and memorized cocktail recipes to ensure accurate preparation.
• Handled cocktail tables, bar top and dining room drinks simultaneously.
• Engaged customers in meaningful conversations, fostering connections and loyalty.
• Assisted in training new bartenders on drink preparation and service standards.

• Provided excellent customer service to maintain a positive atmosphere for guests.
• Worked with team members to streamline operations and enhance service delivery.
• Teamed up with crew to achieve operational goals through efficient task completion.
• Trained new crew members on procedures and responsibilities.
• Performed cashier duties such as taking orders, collecting payments and providing change.
• Ensured cleanliness of dining area and kitchen equipment to promote a welcoming environment.
• Maintained organized storage areas for food products, beverages and restaurant supplies.

Operated as a contractor on the New York State Pandemic Unemployment Project

• Answered inbound calls, handled sensitive information, and verified claimant identities.
• Addressed claimant concerns, diagnosed and resolved issues with claims, and advised on solutions.
• Processed missing certifications, managed transfer requests, and ensured compliance with DOL guidelines.
• Provided empathetic service and support to all callers.