Results-driven professional with extensive experience in operations management and team leadership, skilled in conflict resolution and process improvement. Adept at fostering positive work environments and optimizing workflows through collaboration and data analysis. Seeking to leverage expertise in a new role to drive operational success and team development.
Overview
5
5
years of professional experience
Work History
Lead Merchandising Associate
Anderson Merchandisers, LLC
Little Rock
01.2026 - Current
Led product placement strategies to enhance visibility and sales performance.
Coordinated inventory management to ensure timely stock availability and accuracy.
Trained and mentored new associates on merchandising standards and best practices.
Analyzed market trends to inform product selection and promotional strategies.
Developed strong relationships with vendors to optimize product offerings and pricing.
Monitored compliance with company policies and procedures in merchandising operations.
Executed promotional campaigns according to planograms provided by corporate headquarters.
Managed stock and inventory levels to ensure store was adequately stocked with merchandise.
Assistant Manager of Operations
AT Home
Little Rock
07.2025 - 01.2026
Provided guidance to staff members regarding their job responsibilities.
Monitored staff morale to ensure a positive work environment was maintained.
Supervised day-to-day operations of multiple departments simultaneously.
Managed daily inventory levels, ensuring adequate stock levels were maintained at all times.
Utilized problem solving skills to resolve conflicts between employees.
Conducted regular meetings with staff to review performance objectives and goals.
Analyzed data to identify areas for improvement in operations processes.
Collaborated with other departments to facilitate workflow processes.
Waitress Supervisor
Local Lime
US
03.2021 - 07.2025
Managed table turnover rate effectively allowing for more guests served per shift.
Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Trained new employees in the use of point-of-sale systems as well as menu items and their descriptions.
Provided excellent customer service and supervision to wait staff, ensuring customers received prompt and courteous service.
Managed the day-to-day operations of restaurant dining room including seating arrangements, table maintenance and cleanliness.
Order management
Guest relations management
Creative problem solving
Work ethic
Detail orientation
Vigilant and watchful
Criminal law understanding
Team player
Active listening
Adaptable and flexible
Data entry
Waitress
Chili's Bar and Grill
Benton
12.2020 - 07.2025
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.