Customer-oriented Reservation Agent with over 10 years of experience in Tourism area. Works to answer all guests questions via email to reach positive outcomes.
Overview
13
13
years of professional experience
Work History
Reservation Agent
Julia Tours
11.2013 - Current
Prepared final settlement with confirmed services in different countries as South Africa, Botswana, New Zealand, Australia, Thailand, for client.
Managed online booking.
Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
Suggested various packages and amenities to client, helping each find perfect accommodations to fit personal needs.
Managed and filed contracts, invoices and other documents associated with talent.
Travel Agent
Sundance Tours
11.2010 - 11.2013
Arranged travel accommodations for groups, couples, executives, and special needs clients.
Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
Organized memorable and exquisite travel itineraries and vacations for high-level clients.
Education
High School Diploma -
Cultural Inglesa De Buenos Aires
Buenos Aires, Argentina
12.2005
High School Diploma -
Manuel Belgrano
Buenos Aires, Argentina
12.2002
Skills
Travel Bookings
Hotel Accomodations
Schedule Maintenance
International Travel
Customer Engagement
Reservation Confirmation
Documentation
Itinerary Planning
Reservation Management
Hobbies
My hobbies are cooking, travelling, doing pilates and dancing.