Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic
Micaela Villamea

Micaela Villamea

Buenos Aires

Summary

Customer-oriented Reservation Agent with over 10 years of experience in Tourism area. Works to answer all guests questions via email to reach positive outcomes.

Overview

13
13
years of professional experience

Work History

Reservation Agent

Julia Tours
11.2013 - Current
  • Prepared final settlement with confirmed services in different countries as South Africa, Botswana, New Zealand, Australia, Thailand, for client.
  • Managed online booking.
  • Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
  • Suggested various packages and amenities to client, helping each find perfect accommodations to fit personal needs.
  • Managed and filed contracts, invoices and other documents associated with talent.

Travel Agent

Sundance Tours
11.2010 - 11.2013
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients.

Education

High School Diploma -

Cultural Inglesa De Buenos Aires
Buenos Aires, Argentina
12.2005

High School Diploma -

Manuel Belgrano
Buenos Aires, Argentina
12.2002

Skills

  • Travel Bookings
  • Hotel Accomodations
  • Schedule Maintenance
  • International Travel
  • Customer Engagement
  • Reservation Confirmation
  • Documentation
  • Itinerary Planning
  • Reservation Management

Hobbies

My hobbies are cooking, travelling, doing pilates and dancing.

Languages

Spanish
Native language
English
Advanced
C1

Timeline

Reservation Agent

Julia Tours
11.2013 - Current

Travel Agent

Sundance Tours
11.2010 - 11.2013

High School Diploma -

Cultural Inglesa De Buenos Aires

High School Diploma -

Manuel Belgrano
Micaela Villamea