Michael Aragon
Springdale
Summary
Results-oriented Insurance Professional with over 20 years of experience in personal and commercial insurance. Expertise in new business generation, client retention, and compliance-focused underwriting. Proven ability to drive sales through relationship-building and adaptability in technology-enabled environments. Agency ownership experience enhances strategic insight and operational efficiency.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
AAA
11.2023 - Current
- Generated new business through proactive prospecting, outbound calling, community events, and referrals.
- Cross-sold and retained members across multiple product lines.
- Advised members on auto, homeowners, renters, life, business insurance, and roadside assistance.
- Maintained accurate documentation and compliance through internal systems.
Account Manager
Ozarks Coca-Cola Dr Pepper Bottling Company
03.2018 - 09.2023
- Identified upsell, cross-sell, and renewal opportunities to increase revenue while improving customer satisfaction across assigned accounts.
- Developed and maintained strong relationships with key customers through consistent communication, problem resolution, and performance follow-through.
- Negotiated contract terms with customers and internal stakeholders, closing agreements that supported revenue growth and long-term partnerships.
Insurance Agent, Personal Lines
Farris Insurance Agency
01.2016 - 01.2018
- Increased new business volume in personal lines insurance by 80%.
- Expanded client accounts through strategic policy reviews and coverage enhancements.
- Consistently surpassed production targets at one of Arkansas’s largest insurance agencies.
Agency Owner
Allstate Insurance
01.2006 - 01.2014
- Achieved consistent new business growth through policy servicing and claims support.
- Built and managed a successful insurance agency in competitive California markets.
- Directed sales, marketing, staffing, budgeting, and customer service operations effectively.
- Expanded client base from 1,000 to 2,400 accounts over seven years.
- Recruited and trained high-performing teams to enhance sales and service effectiveness.
Producer
Allstate Insurance
01.1996 - 01.2006
Education
Business / Corporate Communications
California State University, Fullerton
Skills
- Personal Lines Insurance
- Commercial & Small Business
- New Business Development
- Policy Growth & Retention
- Cross-Selling & Upselling
- Client Relationship Management
- Risk Assessment & Underwriting
- Regulatory Compliance
Certification
- Property & Casualty | Life & Health | Series 66 & 63 - Mike Russ Financial Training Center
- Real Estate License (Since 2014) - Duane Gomer Real Estate Program
- Member, Palm Springs Board of Realtors | Member, National Association of Realtors
- Member, Chamber of Commerce | Member, Kiwanis International | Member, Rotary International
Timeline
Insurance Sales Agent
AAA
11.2023 - Current
Account Manager
Ozarks Coca-Cola Dr Pepper Bottling Company
03.2018 - 09.2023
Insurance Agent, Personal Lines
Farris Insurance Agency
01.2016 - 01.2018
Agency Owner
Allstate Insurance
01.2006 - 01.2014
Producer
Allstate Insurance
01.1996 - 01.2006
Business / Corporate Communications
California State University, Fullerton
MILITARY SERVICE
- United States Marine Corps – Honorably Discharged
- Nuclear, Biological & Chemical Defense Specialist