Michael Egan
Ward
Summary
Accomplished Senior Underwriter recognized for top 5 production rankings. Strong proficiency in credit evaluation and financial analysis, with a focus on effective relationship management. Extensive experience in mortgage and commercial lending, adept at assessing risk and making strategic loan decisions. Proven ability to streamline loan processes, resulting in higher customer satisfaction and efficiency improvements.
Overview
19
19
years of professional experience
Work History
LOAN SPECIALIST (GS)
US Small Business Association
Washington
01.2023 - Current
- Negotiating with borrowers and third parties to obtain satisfactory resolutions in adverse situations.
- Conducting investigations and analyses to prepare a variety of servicing, collection, and liquidation actions.
- Determining the financial responsibility of borrowers and/or guarantors following a detailed economic analysis.
- Responding to demands for payoffs from escrow companies and research requests for reconveyance on previously paid loans to prepare documents.
- Preparing releases for borrowers and notice of fully paid accounts receiving certified funds.
- Responding in writing to a full range of inquiries from borrowers concerning residential and commercial loan servicing and liquidation to assist in liquidating delinquent loans.
SENIOR UNDERWRITER
Guaranteed Rate
Chicago
01.2020 - 01.2022
- Achieved high internal/external customer satisfaction by delivering top-notch service and providing efficient turnaround.
- Extensive experience with Desktop Underwriter/Originator and Loan Prospector.
- Maintained a high-quality rating during tenure with proven ability to handle an extremely high volume of loans.
- Cultivated relationships with the retail community and sales representatives by providing timely and continual updates on loan status.
- Ranked in top 5 for production and efficiency for 2020, 2021 & 2022.
- Analyzed and reviewed credit, capacity, and collateral to approve, deny, or counteroffer loan requests.
LOAN AUDITOR (ECC Review Specialist)
Genworth (Headways) Mortgage Insurance
Raleigh
01.2018 - 01.2019
- Examined the accounting records of a loan to help ensure that it complies with all relevant regulations, including company guidelines and state or federal lending laws.
- Reviewed documents, checked financial statuses, conferred with underwriters, analyzed payment schedules, and occasionally talked with loan recipients to gather additional information.
- Evaluated FNMA DU and FHLMC LPA to ensure all documents followed guidelines and reported any missing information to the concerned department for necessary actions.
- Calculated debt-to-income ratios from financial statements to determine eligibility for a loan.
SENIOR UNDERWRITER
Stearns Lending
Lewisville
01.2015 - 01.2017
- Achieved new business premium, renewal premium retention, and rate change objectives.
- Within company guidelines, granted underwriting authority; evaluated new and renewal account information to determine risk acceptability, terms/conditions to be quoted, and pricing.
- Made sound risk and pricing decisions that achieved profitable loss ratios.
- Ordered and reviewed inspections to confirm accounts written were consistent with preliminary underwriting information and took action when the examination revealed unacceptable risk characteristics.
SENIOR UNDERWRITER
Pacific Union Financial
Farmers Branch
01.2014 - 01.2015
- Focused on underwriting loans following guidelines.
- Reworked loans to new terms and identified additional conditions to ensure a viable credit decision.
- Analyzed and calculated income documentation such as personal and business income statements and ensured all necessary documentation was requested to support final loan decisions.
- I have demonstrated proficiency in automated underwriting systems.
- Maintained a sound knowledge of the secondary market activity, practices, and business/industry practices as they impact underwriting quality and origination activity.
- Communicated regularly with the sales team, processors, and management.
SENIOR UNDERWRITER
EverBank Wholesale Lending
Jacksonville
01.2008 - 01.2014
- Achieved high internal/external customer satisfaction by delivering top-notch service and providing efficient turnaround.
- Gained and maintained a high-quality rating over six years with a proven ability to handle an extremely high volume of loans.
- Cultivated relationships with the broker community and sales representatives by providing timely updates on loan status.
SENIOR UNDERWRITER
National City Mortgage
Miamisburg
01.2006 - 01.2008
- Adhered to underwriting procedures and guidelines while developing strong producer relationships.
- Communicated with retail/wholesale staff and branches to make underwriting and processing recommendations and answered questions regarding loan policies and procedures.
- Maintained and appropriately used the 1st charge mandate to approve applications.
- Processed and underwrote Contract Variation applications from initial inquiry through to completion.
- Liaise with introducers regularly to cover DIPs, pipeline, referrals, and quality of packaging within agreed SLAs.
- Analyzed application and information focusing on the financial condition and other standard factors.
Education
Master of Business Administration Degree - Business Administration And Management
Liberty University
Lynchburg, VA12-2021
Bachelor of Science Degree - Business Administration
Liberty University
Lynchburg, VA12-2020
Skills
- Microsoft Office Suite
- Credit evaluation
- Financial analysis
- Customer service
- Problem resolution
- Attention to detail
- Encompass software
- Byte technology
- Contour software
- Wipro experience
- CAFS knowledge
- Lexis-Nexis expertise
- ACES proficiency
- Adobe applications
- Desktop Underwriter skills
- Loan Prospector Advisor expertise
- Problem-solving ability
- Technical skills
- Oral communication
- Written communication
- Relationship management
- Independent work ethic
- Team collaboration
- Flexibility and adaptability
- Self-motivation
- Multi-tasking ability
- Organizational skills
- Time management
References
Available upon request
Signature Competencies
- Strong problem-solving skills and technical abilities
- Strong oral and written communication skills
- Ability to create and maintain professional relationships within all levels of the organization
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
Timeline
LOAN SPECIALIST (GS)
US Small Business Association
01.2023 - Current
SENIOR UNDERWRITER
Guaranteed Rate
01.2020 - 01.2022
LOAN AUDITOR (ECC Review Specialist)
Genworth (Headways) Mortgage Insurance
01.2018 - 01.2019
SENIOR UNDERWRITER
Stearns Lending
01.2015 - 01.2017
SENIOR UNDERWRITER
Pacific Union Financial
01.2014 - 01.2015
SENIOR UNDERWRITER
EverBank Wholesale Lending
01.2008 - 01.2014
SENIOR UNDERWRITER
National City Mortgage
01.2006 - 01.2008
Master of Business Administration Degree - Business Administration And Management
Liberty University
Bachelor of Science Degree - Business Administration
Liberty University
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