Michael Hanna
Little Rock,AR
Summary
Compassionate and professional with 10+ years of customer service and retail pharmacy experience. Comfortable in high volume and stressful situations, and able to keep those around feeling the same. Equipped with knowledge and skills to be able to adapt to any given situation, and willing to improve and learn. Not afraid to own up to a mistake and hold himself accountable.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Red River Pharmacy - Long Term Care
11.2024 - Current
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Pharmacy Manager
Walgreens #12418
02.2024 - 11.2024
- Develop and execute plans to aid the pharmacy during respiratory season with vaccinations
- Work with upper management to get the pharmacy back to a higher tier
- Management of pharmacists and technicians on a daily basis to ensure proper workflow
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Collaborated with store manager to maintain daily operations.
Pharmacist
Beebe Drug
05.2023 - 02.2024
- Assisted ownership as a floater pharmacist for 3 different pharmacies
- Provided professional and swift work ethic to ensure the business ran smooth and profitable
- In charge of cash pricing medications for patients with no insurance to ensure that profits were fair for the patient and positive for the business
- Educated patients about possible drug interactions and gave special administration instructions.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacy Intern
Medic Savon Drug
01.2019 - 01.2023
- Vital to the community in Searcy, Arkansas when Covid-19 vaccines dropped and assisted the pharmacy in administering over 50 shots daily
- Assisted the owner in daily operations of the pharmacy, including weekends, while in pharmacy school
- Counseled patients on new medications and OTC products.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Education
Doctorate of Pharmacy -
Harding University
Searcy, AR05-2023
Skills
- Project Management
- Coachable
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Sociable
- Pharmacy operations management
- Training and mentoring
- Employee management
- Insurance billing
- Immunizations
Certification
- Pharmacist License #PD16814 - Arkansas State Board of Pharmacy
- Pharmacist License #20868 - Oklahoma State Board of Pharmacy
- BLS for Health Care Professionals - American Heart Association
- Immunization Certification - American Pharmacists Association
LANGUAGES
English (Fluent)
Spanish (Intermediate)
Arabic (Advanced)
Timeline
Pharmacy Manager
Red River Pharmacy - Long Term Care
11.2024 - Current
Pharmacy Manager
Walgreens #12418
02.2024 - 11.2024
Pharmacist
Beebe Drug
05.2023 - 02.2024
Pharmacy Intern
Medic Savon Drug
01.2019 - 01.2023
Doctorate of Pharmacy -
Harding University
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