MICHAEL IDONBE BILIJO
Little Rock
Summary
I am a dedicated, organized and methodical individual with good interpersonal skills. I am reliable and dependable and often seek new responsibilities.
Overview
14
14
years of professional experience
Work History
Customer Service Associate
Walmart
10.2023 - Current
- Assisting to customers at the point of checkout
- Helping customers to find suitable product
- Educating customers in our electronic self check out and the benefit of Walmart membership card
Sales Associate
Superstop
10.2023 - Current
- Assisting customers throughout buying process
- Staying knowledgeable about range of products
- Accepting & processing orders, operating the POS register and resolve returns issues
- Promoting special sales, offers and awareness of store loyalty program
English Teacher
Edemy International English Centre, Bee House Engineering & Education Centre
01.2021 - 01.2022
- Organizing learning materials
- Assessing student performance and progress
- Keeping of class records
- Preparation of monthly & yearly syllabus
Supervisor
Ghana Post Company Ltd
01.2017 - 01.2021
- Attending to customers enquiries
- Reception, sorting & dispatching of Bank Cards
- Educating customers
- Preparation of reports for management
Sales Manager
Jesi Lord Investment
01.2011 - 01.2012
- Mobilize daily sales from field agents
- Organization of training for field agents
- Preparation of sales report on weekly basis
- Assisting management to prepare sales and marketing budget
Education
Barchelor of Arts - Communication Studies
University of Cape Coast
11.2020
Senior High School -
Osei Tutu II Senior High School
02.2016
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
Socialqualitiesandabilities
- Ability to communicate effectively and efficiently
- Ability to work in a team
- Ability to apply Technical and academic knowledge into work
- Discipline, self-confident and trustworthy
Timeline
Customer Service Associate
Walmart
10.2023 - Current
Sales Associate
Superstop
10.2023 - Current
English Teacher
Edemy International English Centre, Bee House Engineering & Education Centre
01.2021 - 01.2022
Supervisor
Ghana Post Company Ltd
01.2017 - 01.2021
Sales Manager
Jesi Lord Investment
01.2011 - 01.2012
Senior High School -
Osei Tutu II Senior High School
Barchelor of Arts - Communication Studies
University of Cape Coast
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart