Michael Melton
Brookland
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
8
8
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
General Manager
Platinum Trailer Group
06.2023 - Current
- Answer phones and Facebook messages.
- Help with marketing.
- Maintain product knowledge.
- Greet customers in professional manner.
- Handle financing paperwork.
- Negotiate pricing
- Handling all warranty issues and customer concerns
- Handle deposits
- Invoice units and research competitor pricing
- Train and coach sales representatives to make sure sales goals are met
- Be a financing guru to try and get a deal done regardless of credit situations
Data Analyst
Department of Finance and Administration
Little Rock
10.2022 - 06.2023
- Receive vendor invoices and code them through our system to ensure payment in a timely manner.
- Follow up with vendors if any information seems incorrect and fix it as necessary.
- Deposit checks through the treasury department for the state of Arkansas.
- File invoices and deposits for backup purposes.
- Other duties as assigned
- Little Rock, AR
DFA Revenue Supervisor
Department of Finance and Administration
Little Rock
09.2020 - 10.2022
- Supervise an office of 14 people.
- Answer phones and help tax payers with any questions.
- Approve or deny personalized plate requests.
- Keep track of time and review time off requests.
- Assist with any questions from employees, colleagues, or customers.
- File paperwork and keep records for auditors.
- Manage a cash drawer and balance it twice a day.
- Other duties as necessary.
- Little Rock, AR
Sales Consultant
Hanks Furniture
Little Rock
05.2020 - 09.2020
- Greet customers and welcome them to the showroom
- Maintain product knowledge
- Place and keep track of orders to follow up on with customers
- Schedule deliveries
- Answer phones and provide excellent customer service
- Little Rock, AR
Sales Consultant
Haverty Furniture Companies, Inc
01.2020 - 05.2020
- Warmly greet customers
- Have in depth knowledge of products and brands
- Stay up to date on current furniture styles and trends
- Use a variety of computer systems to make transactions as easy as possible for customers
Sales Consultant
McLarty Nissan of North Little Rock
North Little Rock
08.2019 - 01.2020
- Greet customers and offer assistance for whatever their situation might be
- Keep up with product knowledge to best assist customers
- Attend sales meetings
- Handle paperwork accurately and efficiently
- Demonstrate products and address any concerns the customer may have
- Be mindful of goals and quotas
- North Little Rock, AR
Parts Sales Associate
Utility Tri-State
North Little Rock
09.2018 - 08.2019
- As400 software for inventory control
- Reporting to management and advising on process improvements.
- Coordinating and directing multiple teams.
- Compiling inventory reports.
- Addressing any problems, obstacles or challenges.
- Forecasting future inventory requirements.
- North Little Rock, AR
Education
Psychology - College
University of Central Arkansas
Conway, ARSkills
- Team building
- Recruiting
- Time management
- Budgeting
- Computer operations
- Inventory control
- Customer service
- Tax Experience
- Product Demos
- Microsoft Outlook
- Analysis skills
- Microsoft Word
- Office experience
- Financial Report Writing
- Negotiation
- Supervising experience
- Account management
- Project management
- Organizational skills
- Security
- Forecasting
- Operations management
- CRM Software
- B2B sales
- Store management
- Accounts Payable
- Management
- Data entry
- Quickbooks
- As400
Certification
- Driver's License
- Certified Notary Public, 06/01/23 to 06/01/33
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
General Manager
Platinum Trailer Group
06.2023 - Current
Data Analyst
Department of Finance and Administration
10.2022 - 06.2023
DFA Revenue Supervisor
Department of Finance and Administration
09.2020 - 10.2022
Sales Consultant
Hanks Furniture
05.2020 - 09.2020
Sales Consultant
Haverty Furniture Companies, Inc
01.2020 - 05.2020
Sales Consultant
McLarty Nissan of North Little Rock
08.2019 - 01.2020
Parts Sales Associate
Utility Tri-State
09.2018 - 08.2019
Psychology - College
University of Central Arkansas