Summary
Overview
Work History
Education
Skills
Timeline
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Michael Wright

Judsonia,AR

Summary

I have held the same position and at the same location for twenty three years and I am ready for a new challenge. I feel throughout the years I have done a good service for the company and I believe my work record speaks for itself. I am dependable, on time, work independently, and fulfill all my work obligations daily.

Overview

23
23
years of professional experience

Work History

Customer Service Technician

Brightspeed
03.2001 - Current
  • Install and repair DSL and POTS lines, also assist C/O Tech with repairing T1 circuits.
  • Delivered good customer service with clear communication to the customers and empathy during challenging situations, also while installing and repairing customers tickets.
  • Utilized strong problem-solving skills to identify the root cause of problems quickly and efficiently finding solutions.


Education

High School Diploma -

Judsonia High Scool
Judsonia, AR
05.1989

Skills

  • Installations and repairs
  • Hardware troubleshooting
  • Documentation And Reporting

Timeline

Customer Service Technician

Brightspeed
03.2001 - Current

High School Diploma -

Judsonia High Scool

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Michael Wright