Michelle Johnson
Little Rock,AR
Summary
Pharmaceutical professional prepared to excel in advancing pharmaceutical care. Background includes practical experience in medication management and patient education, ensuring high standards of accuracy and safety. Reliable team player with strong focus on collaboration and adaptability, bringing valuable knowledge in pharmacology and patient interaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacist Intern
Cornerstone Pharmacy Lakewood
01.2023 - Current
- Contributed to a positive work environment through effective teamwork and collaboration with pharmacy staff members.
- Provided medication counseling to patients, enhancing understanding of proper drug usage and potential side effects.
- Used pharmacy software to enter prescription and insurance information.
- Served as a reliable resource for patients seeking information on over-the-counter medications, supplements, and general health inquiries.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacist Intern
Red River Pharmacy Services LTC
01.2023 - 01.2024
- Conducted medication reconciliation to identify and resolve discrepancies in patient medication lists.
- Displayed excellent organizational skills while managing multiple tasks simultaneously, ensuring timely completion of all assigned responsibilities.
- Maintained a clean, organized, and well-stocked pharmacy workspace, promoting an efficient workflow for all team members.
- Conducted regular audits of expired medications, ensuring proper disposal according to established protocols.
- Demonstrated proficiency in pharmaceutical calculations, ensuring accurate dosing for geriatric patients.
Pharmacy Technician
McCoy-Tygart Drug
01.2020 - 01.2021
- Applied barcode scanning technology to verify medication accuracy and prevent dispensing errors.
- Utilized pharmacy management software to maintain up-to-date patient records and inventory levels.
- Maintained clean and organized work environment, adhering to safety and sanitation guidelines.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Lead Pharmacy Technician
Red River Pharmacy Services LTC
01.2009 - 01.2019
- Supervised 5 pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Developed strong relationships with healthcare providers, facilitating efficient communication regarding prescription clarifications and adjustments.
- Reviewed and verified customer information and insurance provider information.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved third-party billing, computer system and customer service issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Developed and implemented improvements to pharmacy organization system.
Education
Doctor of Pharmacy -
University of Arkansas For Medical Science
Little Rock, AR01.2025
Bachelor of Science - Biology
University of Arkansas at Pine Bluff
Pine Bluff, AR01.2021
Associates of Science - Biology
Texarkana College
Texarkana, TX01.2019
Skills
- Prescription record reviews
- Pharmacy workflow optimization
- Medication preparation
- Prescription verification
- Immunization administration
- Medication dispensing
- Pharmaceutical calculations
- Patient counseling
- Skilled in PioneerRx, QS1, and Frameworks
- Client rapport
- Pharmacy management support
Professionalmemberships
American Pharmacists Association, 01/2022, Present
Professionallicensure
- Registered Pharmacy Intern, Arkansas State Board of Pharmacy, PI23276, active, 01/2022
- Registered Pharmacy Technician, Arkansas State Board of Pharmacy, PT11534, inactive, 01/2020
Certification
- Healthcare Provider CPR/AED certification –American Red Cross
- Immunization Certification - American Pharmacists Association.
Timeline
Pharmacist Intern
Cornerstone Pharmacy Lakewood
01.2023 - Current
Pharmacist Intern
Red River Pharmacy Services LTC
01.2023 - 01.2024
Pharmacy Technician
McCoy-Tygart Drug
01.2020 - 01.2021
Lead Pharmacy Technician
Red River Pharmacy Services LTC
01.2009 - 01.2019
Bachelor of Science - Biology
University of Arkansas at Pine Bluff
- Healthcare Provider CPR/AED certification –American Red Cross
- Immunization Certification - American Pharmacists Association.
Doctor of Pharmacy -
University of Arkansas For Medical Science
Associates of Science - Biology
Texarkana College
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