Mikayla Wilson
Scranton
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and time management. Known for strong collaboration within teams and adaptability to meet changing needs of those around. Expertise in attention to detail, problem solving, and maintaining compliance with safety standards. Reliable, goal-driven, and focused on delivering high-quality results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
05.2025 - Current
- Reviewed and verified customer information and insurance provider information.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Custodian
Mik's Cleaning Service
06.2019 - Current
- Operated cleaning equipment to maintain cleanliness and safety standards across facilities.
- Conducted routine inspections to identify maintenance needs and ensure compliance with health regulations.
- Maintained inventory of cleaning supplies, ensuring availability while minimizing waste through careful tracking.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Pharmacy Technician
Saint Mary's Regional Medical Center
12.2023 - 05.2025
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maintained accurate inventory records, facilitating timely replenishment of pharmaceutical supplies and materials.
- Assisted in training new technicians on compounding procedures and best practices to enhance team efficiency.
- Conducted regular equipment inspections, identifying issues and recommending maintenance for improved operational reliability.
- Supported pharmacy team by efficiently organizing supplies, cleaning workspaces, and assisting with daily operations as needed.
Pharmacy Technician
Walmart
08.2021 - 12.2023
- Assisted pharmacists in preparing and dispensing medications to ensure accuracy and compliance.
- Maintained inventory levels by organizing stock and tracking expiration dates for medications.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Supported patient interactions by providing information on prescription usage and potential side effects.
- Operated pharmacy software systems to process prescriptions and manage patient records efficiently.
Education
Bachelor of Science - Biomedical Sciences
Arkansas Tech University
Russellville, AR05-2025
Associate of Arts - Psychology
Arkansas Tech University
Russellville, AR05-2025
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Customer Service
- Critical Thinking
- Interpersonal Communication
- Adaptability
- Time Management
Certification
- CPhT - Certified Pharmacy Technician
- CPR Training
Languages
English
Native or Bilingual
Timeline
Pharmacy Technician
Walmart
05.2025 - Current
Pharmacy Technician
Saint Mary's Regional Medical Center
12.2023 - 05.2025
Pharmacy Technician
Walmart
08.2021 - 12.2023
Custodian
Mik's Cleaning Service
06.2019 - Current
Bachelor of Science - Biomedical Sciences
Arkansas Tech University
Associate of Arts - Psychology
Arkansas Tech University
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