Mikhail Mishlanov
Mendoza
Summary
A self-motivated and cheerful guy who has spent a few months working onboard an international cruise ship. Driven by an opportunity to meet a variety of people from all backgrounds, forge new friendships and gain experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Head of Reception
Sea Chefs Cruises Ltd
10.2023 - 02.2024
- Worked independently and collaboratively in a team environment.
- Committed to continual improvement by developing and carrying out onboarding staff trainings.
- Managed crew documentation on board.
- Proved ability to quickly adapt to new situations.
- Worked well in a team setting, providing support and guidance, scheduling activities and managing workload.
- Assisted Chief Purser as required.
Receptionist
Sea Chefs Cruises Ltd
10.2022 - 03.2023
- Managed and settled onboard accounts with different methods of payment.
- Collected and distributed messages to team members and line managers to support open communication and provide high customer service.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted onboarding new guests, securing paperwork completion.
- Balanced employee availability with customer needs and maximum load levels when scheduling appointments.
- Performed safety and security duties according to international standards.
Education
International Trade - International Economics
Universidad Champagnat
Mendoza, Argentina12.2026
High School Graduate - Profound Studying of Natural Science (chemistry)
High School No. 15
Chelyabinsk, Russia06.2021
English Language
The English Club
Chelyabinsk, Russia06.2021
Skills
- Analytical thinking
- Strong decision-maker
- High-quality organizational skills
- Fluent with technology (MS office, Windows/MacOS/Linux)
- Basic accounting
- Active Listening
- Dependable
- Verbal and Written Communication
- Customer Service and Support
- Document Management
- Discrepancies Resolution
- Self Motivation
Languages
Russian
Native language
English
Proficient
C2
Spanish
Elementary
A2
Certification
- STCW Basic safety training and instruction - Valid until 18/02/2027
- STCW Security awareness training for all seafarers - Valid until 09/02/2027
- STCW Crowd management training - Valid until 17/03/2027
- STCW Personal safety and social responsibilities - Valid until 25/07/2028
- STCW Prevention and fight against fires - Valid until 25/07/2028
- STCW Elementary first aid - Valid until 25/07/2028
- STCW Passenger ship crowd management - Valid until 25/07/2028
- STCW Personal survival techniques- Valid until 25/07/2028
- STCW Passenger ship crisis management and human behaviour training - Valid until 25/07/2028
- Seafarer's Medical Examination Certificate - Valid until 09/2024
- Red Cross First Aid Trainig
Documentation
- Passport, Russia - valid until 30/11/2030
- Seafarers' ID, Russia - valid until 21/03/2027
- Seafarers' ID, Bahamas - valid until 16/11/2032
- Yellow Fever Vaccination
Timeline
Head of Reception
Sea Chefs Cruises Ltd
10.2023 - 02.2024
Receptionist
Sea Chefs Cruises Ltd
10.2022 - 03.2023
International Trade - International Economics
Universidad Champagnat
High School Graduate - Profound Studying of Natural Science (chemistry)
High School No. 15
English Language
The English Club
- STCW Basic safety training and instruction - Valid until 18/02/2027
- STCW Security awareness training for all seafarers - Valid until 09/02/2027
- STCW Crowd management training - Valid until 17/03/2027
- STCW Personal safety and social responsibilities - Valid until 25/07/2028
- STCW Prevention and fight against fires - Valid until 25/07/2028
- STCW Elementary first aid - Valid until 25/07/2028
- STCW Passenger ship crowd management - Valid until 25/07/2028
- STCW Personal survival techniques- Valid until 25/07/2028
- STCW Passenger ship crisis management and human behaviour training - Valid until 25/07/2028
- Seafarer's Medical Examination Certificate - Valid until 09/2024
- Red Cross First Aid Trainig
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