Milena Sofia Fleite
Buenos Aires
Summary
Here an enthusiastic team player person constantly looking for challenges and growth. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Operations Specialist
Accenture
09.2023 - Current
- Boosted sales efficiency by streamlining processes and implementing new strategies.
- Developed and maintained sales forecasting models to improve inventory management and reduce costs.
- Collaborated with cross-functional teams for more effective communication and coordination of sales initiatives.
- Analyzed sales data to identify trends, opportunities, and areas for improvement.
- Implemented CRM system upgrades, enhancing team productivity and customer relationship management capabilities.
- Provided ongoing training and support to sales team members, driving continuous improvement in performance metrics.
- Assisted in the development of annual sales budgets and targets, contributing to successful achievement of company goals.
- Conducted regular reviews of sales pipeline data, identifying bottlenecks and optimizing conversion rates at each stage.
- Created comprehensive reports on sales performance metrics for senior leadership review, enabling informed decision-making processes.
Sales Operations Sr Analyst
Accenture Argentina
05.2021 - 09.2023
Group Reservations Coordinator
Hilton Buenos Aires
08.2018 - 05.2021
- Managed high-volume reservation requests for multiple events, ensuring seamless execution.
- Collaborated with sales teams to upsell event packages and maximize revenue potential.
- Maximized room utilization by strategically assigning groups based on size, preferences, and special requirements.
- Maintained comprehensive records of all past events, enabling more effective future planning efforts around similar occasions or repeating clients'' needs.
Guest Services Agent
Hilton Buenos Aires
03.2016 - 08.2018
Education
Licenciatura, Critica de Arte -
Universidad Nacional De Las Artes
01.2026
Skills
- Team Leadership
- Strategic Planning
- Project Management
- Sales Management
- Communication
- Salesforce
- Conflict Resolution
- Pipeline Management
Certification
- AWS Partner: Cloud Economics Accreditation - Amazon Web Services (AWS)
- AWS Partner: Accreditation (Technical) - Amazon Web Services (AWS)
Languages
Spanish
English
Timeline
Sales Operations Specialist
Accenture
09.2023 - Current
Sales Operations Sr Analyst
Accenture Argentina
05.2021 - 09.2023
Group Reservations Coordinator
Hilton Buenos Aires
08.2018 - 05.2021
Guest Services Agent
Hilton Buenos Aires
03.2016 - 08.2018
Licenciatura, Critica de Arte -
Universidad Nacional De Las Artes
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