Mindy
De La Torre
Rogers
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects.
Overview
12
12
years of professional experience
Work History
Specialist IV - Global Shared Services
Walmart
3 2023 - Current
- Provide customer service through tickets and emails
- Pull reports involving research, review of data, and making corrections
- Document processing and data management by validating data using in-depth analytics reviews across multiple systems
- Contributing to quality control by reviewing documentation for accuracy
- Collaborating with managers, co-workers, customers, and other business partners.
English for Speakers of Other Languages (ESOL) Data Entry Specialist
Rogers Public Schools
07.2017 - 03.2023
- Oversee compliance with federal and state regulation for over 7,000 K-12 students in 29 schools including Virtual School
- Facilitate communication of student accommodations between buildings
- Communicate with building leaders and staff information for student enrollment including accommodations, English Learner's levels and demographics for the 28% of Rogers Public Schools English Learners
- Manage and maintain records for exited English Learners to comply with four years of monitoring
- Coordinate with online database to train and prepare teachers and staff
- Led the transfer of over 9,000 student records to an online database company
- Coordinate with online database system once a month to ensure records are accurate
- Work alongside regional and district test coordinators to ensure English Learners are identified and tested
- Responsible for providing reports to ESOL Director and Specialists in order to facilitate data driven decisions
- Conduct monthly data checks, work alongside local and regional state representatives to run federal and state reports to ensure Rogers data is accurate
- Organize and create English Leamers Annual Reviews
- Enter data for over 7,000 English Learners in state and local databases
- Test students, train, and help support district office, building and staff as needed with questions, concerns, and reports.
Computer Lab Manager
Rogers Public Schools
08.2012 - 06.2017
- Supervise and assist students with district online learning programs that focused on math, literacy, and keyboarding
- Administer and oversee student testing and generate data reports of student progress
- Collaborate with teachers to design, plan, and lead student activities and instruction based on data reports.
Education
Bachelor of Arts - English and Creative Writing
University of Arkansas, Fayetteville
Fayetteville, ARSkills
Bilingual - English and Spanish
Microsoft Word & Excel
State and district database verification and entry
Efficient Learner
Adaptability and Collaboration
Customer Relations
Quality Assurance
Problem Solving
References
- Betsy Kinkade, 479-640-3947
- Tanya Patterson, 479-238-5212
- Jo Stevens, 479-366-5149
Timeline
English for Speakers of Other Languages (ESOL) Data Entry Specialist
Rogers Public Schools
07.2017 - 03.2023
Computer Lab Manager
Rogers Public Schools
08.2012 - 06.2017
Specialist IV - Global Shared Services
Walmart
3 2023 - Current
Bachelor of Arts - English and Creative Writing
University of Arkansas, Fayetteville