Miranda Woodson
Little Rock
Summary
Accomplished Medical Office Manager with a proven track record at Lakewood Behavioral Health Associates, enhancing patient scheduling efficiency and optimizing billing systems. Skilled in medical billing and coding, and adept at building strong relationships, I significantly improved resource allocation and payment collection processes, demonstrating exceptional team supervision and patient registration capabilities.
Overview
22
22
years of professional experience
Work History
Home Health Caregiver
Self-employed
03.2021 - Current
- Monitored client vital signs, administered medications, and tracked behaviors.
- Built a strong relationship with the client to deliver emotional support and companionship
- Transported client to and from medical appointments with safety and efficiency.
Medical Office Manager
Lakewood Behavioral Health Associates
04.2007 - 07.2021
- Developed close working relationships with physicians, nurses, front office staff, and back office staff.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Provided proper scheduling of patients, ensuring timely, effective allocation of resources and calenders.
- Optimized systems for mayment collections, AP/AR, deposits, and recordkeeping.
- Managed payroll for all employees and independent contractors, filing weekly payroll taxes.
- Posted payments form insurance companies and patients.
- Completed billing and coding procedures, printed and reviewed monthly patient aging report and solicited overdue payments.
Medical Scheduler/ Medical Receptionist/Film Librarian
Baptist Breast Center
02.2002 - 08.2006
- Answered phone calls and messages for the medical clinic, scheduled appointments, and handled patient inquiries.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
- Verified insurance coverage and eligibility for medical services prior to scheduling to prevent billing issues.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Maintained mammogram films
- Made sure correct mammograms were sent and received from other facilities.
Education
GED -
Joe T. Robinson High School
Little Rock, AR11.1996
Skills
- Telephone Etiquette
- Patient Registration
- Reception Management
- Team Supervision
- Patient Scheduling
- Insurance Verification
- Medical Billing and Coding
- Medical Records
- Report Preparation
- Payment Collection
Timeline
Home Health Caregiver
Self-employed
03.2021 - Current
Medical Office Manager
Lakewood Behavioral Health Associates
04.2007 - 07.2021
Medical Scheduler/ Medical Receptionist/Film Librarian
Baptist Breast Center
02.2002 - 08.2006
GED -
Joe T. Robinson High School
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