Mirko Nakic
Córdoba
Summary
Experienced and results-driven Sales Professional with a robust background in both B2C and B2B sales environments. Demonstrates expertise in training and mentoring new team members, fostering the development of a skilled and cohesive sales team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Sales Specialist
Lodgify
09.2022 - Current
- Kept detailed track of sales and customer information in the company system.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Trained, coached, and mentored new sales associates for maximum performance.
- Participated in store meetings and product training sessions to understand and sell items.
- Developed and maintained knowledge of current sales and promotions.
- Achieved or exceeded company-defined sales quotas.
Sales Representative
eTeacher Group
05.2021 - 09.2022
- Utilized CRM software to manage customer accounts and track performance metrics.
- Negotiated contracts with clients and developed relationships with key personnel.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Project Coordinator and Technical Manager
Blue Team Dreammakers
03.2020 - 12.2022
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Conducted thorough post-project evaluations to identify areas for improvement in future initiatives.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Sales Agent
Izlet Viajes
02.2018 - 03.2020
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Utilized exceptional communication skills to effectively tailor presentations of travel options according to each client''s unique requirements.
- Enhanced customer experience by promptly addressing concerns, resolving issues, and offering alternative solutions.
Education
University Student - Industrial Engineering
National University of Córdoba (FCEFyN)
Córdoba, ArgentinaSecondary Education Degree - Bachelor's Degree in Humanities with a major in Social Sciences
La Salle School of Córdoba
Córdoba, Argentina01-2012
Skills
- Proven expertise in B2C and B2B sales environments
- Project management skills with focus on training and mentoring
- Goal-oriented with track record of exceeding sales targets
- Negotiation expertise
- Effective communication and presentation abilities demonstrated in commercial representations
- Competitive Analysis
Websites
Certification
- German Language Course, Goethe-Institut of Córdoba, 2015
- Complete course on language and phonetics of the Croatian language, Faculty of Humanities and Social Sciences, University of Zagreb, Republic of Croatia, 2013
- International English Language Examination of the University of Cambridge - Cambridge ESOL Level 1 Certificate in ESOL International, 2011
- English Certificate, 2011
Languages
Spanish
Native language
English
Proficient
C2
Croatian
Proficient
C2
German
Beginner
A1
Timeline
Senior Sales Specialist
Lodgify
09.2022 - Current
Sales Representative
eTeacher Group
05.2021 - 09.2022
Project Coordinator and Technical Manager
Blue Team Dreammakers
03.2020 - 12.2022
Sales Agent
Izlet Viajes
02.2018 - 03.2020
University Student - Industrial Engineering
National University of Córdoba (FCEFyN)
Secondary Education Degree - Bachelor's Degree in Humanities with a major in Social Sciences
La Salle School of Córdoba
- German Language Course, Goethe-Institut of Córdoba, 2015
- Complete course on language and phonetics of the Croatian language, Faculty of Humanities and Social Sciences, University of Zagreb, Republic of Croatia, 2013
- International English Language Examination of the University of Cambridge - Cambridge ESOL Level 1 Certificate in ESOL International, 2011
- English Certificate, 2011
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