Mirna Hernandez
Fayetteville
Summary
Experienced line lead with a demonstrated ability to oversee and optimize production processes. Skilled in coordinating team efforts, monitoring workflow, and ensuring adherence to quality standards. Proactive problem solver with a focus on efficiency and productivity.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
Line Leader
Conagra Foods Inc
Fayetteville
10.2021 - 01.2023
- Supervised team members to ensure adherence to safety and quality standards.
- Trained new employees on equipment operation and safety procedures.
- Conducted regular inspections of production lines for operational efficiency.
- Collaborated with management to resolve production issues promptly.
- Implemented standard operating procedures for consistent performance across shifts.
- Facilitated communication between departments to enhance workflow integration.
- Monitored production lines to ensure accuracy of product quality, quantity, and timing.
- Managed daily staff rotations and ensured workers were in their assigned positions.
- Reviewed product specifications prior to each shift start-up and monitored output throughout the shift.
- Ensured that all team members followed company policies and regulations regarding safety, work environment, attendance.
- Analyzed data from previous shifts to identify areas for improvement in processes or operations.
Front Desk Receptionist
Irma Rivera D.M.D. Inc. Family & Cosmetic, Prostho
Corona
05.2017 - 08.2021
- Greeted patients warmly and managed first impressions at a family and cosmetic dental practice.
- Scheduled appointments efficiently using dental management software for patient convenience.
- Processed patient intake forms accurately to ensure smooth office operations.
- Answered phone calls promptly, addressing inquiries and directing calls to appropriate staff.
- Maintained organized patient records while ensuring confidentiality and data security standards.
- Assisted in managing billing inquiries, collecting payments, and verifying insurance details.
- Fostered a welcoming environment by maintaining cleanliness and organization in the reception area.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
Centennial High School
Corona, CaliforniaSkills
Basic Computer Skills
Attention To Detail
Time Management
Problem Solving
Confidentiality
- Scheduling appointments
- Team management
Languages
Spanish
Native/ Bilingual
Certification
- Forklift
Timeline
Line Leader
Conagra Foods Inc
10.2021 - 01.2023
Front Desk Receptionist
Irma Rivera D.M.D. Inc. Family & Cosmetic, Prostho
05.2017 - 08.2021
Centennial High School