MISTY HIXON
Donaldson
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Member Service Representative
Garland County Farm Bureau
08.2004 - Current
- Maintained updated knowledge of internal processes and industry best practices to optimize service delivery.
- Verified customer identification and documentation for compliant transactions.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Promptly responded to inquiries and requests from prospective customers.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Promoted a positive work environment by fostering open communication between colleagues and supervisors.
- Responded to customer calls and emails to answer questions about products and services.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Education
High School Diploma -
Malvern High School
Malvern, AR05.1997
Skills
- Money handling abilities
- Customer Relationship Management (CRM)
- Account updating
- Sales and Upselling
- Receiving support
- Dispute Resolution
- Remote Office Availability
- Transaction Processing
- Customer Relations
- Complaint Handling
- Problem Resolution
- Calm Under Pressure
- Administrative and Office Support
Timeline
Member Service Representative
Garland County Farm Bureau
08.2004 - Current
High School Diploma -
Malvern High School
Similar Profiles
Karon MitchellKaron Mitchell
ISR – Field Sales Representative at Randall County Farm Bureau/Texas Farm Bureau InsISR – Field Sales Representative at Randall County Farm Bureau/Texas Farm Bureau Ins
Michele Wilson-EadesMichele Wilson-Eades
Office Assistant and Fair Coordinator at McLean County Farm Bureau and McLean County FairOffice Assistant and Fair Coordinator at McLean County Farm Bureau and McLean County Fair
Brittney HurdBrittney Hurd
Office Manager at Lafayette County Farm BureauOffice Manager at Lafayette County Farm Bureau
MICHAEL MAURERMICHAEL MAURER
Emergency Roadside Tech at Goodyear Commercial TireEmergency Roadside Tech at Goodyear Commercial Tire
Savannah LucasSavannah Lucas
Kitchen Supervisor at Opportunity CenterKitchen Supervisor at Opportunity Center