Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Misty McGhee

Paragould

Summary

Compassionate and dedicated Certified Home Health Aide with extensive experience at 1st Choice Home Care Services Inc. Skilled in patient care and HIPAA compliance, I excel in developing personalized care plans and fostering strong client relationships, enhancing overall satisfaction and well-being. Proven ability to adapt to diverse patient needs while ensuring safety and comfort.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Home Health Aide

1st Choice Home Care Services Inc
10.2023 - Current
  • Provided personalized care to clients, ensuring comfort and safety during daily activities.
  • Assisted with medication management, promoting adherence to prescribed health regimens.
  • Developed and implemented individualized care plans in collaboration with healthcare professionals.
  • Monitored vital signs and reported significant changes to nursing staff for timely intervention.
  • Supported clients with mobility assistance, enhancing independence and quality of life.
  • Maintained accurate documentation of care services delivered, ensuring compliance with regulations.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Fostered positive relationships with clients, building trust and improving overall satisfaction with services provided.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Provided transportation and appointments management.

Server/Bartender

Paragould Country Club
07.2015 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Patient Care Technician

Arkansas Methodist Medical Center
04.2010 - 02.2015
  • Assisted patients with daily activities, ensuring comfort and safety during care routines.
  • Monitored vital signs and reported changes to nursing staff for prompt intervention.
  • Maintained cleanliness and organization of patient environments, adhering to infection control protocols.
  • Supported healthcare team in executing treatment plans, enhancing patient recovery processes.
  • Trained new staff on patient care procedures and safety regulations, fostering a collaborative environment.
  • Streamlined patient admission processes by efficiently gathering necessary medical histories and information.
  • Implemented feedback mechanisms to improve patient satisfaction scores through attentive service delivery.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Assisted nursing staff with medical procedures to support patient care plans.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Miscellaneous Department Worker

Nidec
01.2004 - 10.2009
  • Operated manufacturing equipment to ensure high-quality production standards.
  • Monitored workflow processes to identify and implement efficiency improvements.
  • Trained new employees on safety protocols and operational procedures.
  • Collaborated with team members to troubleshoot equipment issues promptly.
  • Documented production metrics for reporting and analysis purposes.
  • Implemented best practices for workplace safety, enhancing overall team compliance.
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Reported defective products or machinery to supervisor.

Office Manager

Blake Enterprises Memphis Finance Company
04.2001 - 08.2004
  • Streamlined office operations, enhancing workflow efficiency and reducing unnecessary delays.
  • Implemented new filing system, improving document retrieval speed and organization.
  • Coordinated scheduling for meetings, ensuring optimal use of resources and time management.
  • Managed vendor relationships, negotiating contracts to reduce costs and improve service quality.
  • Oversaw budget tracking, maintaining accurate financial records to support operational decisions.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Kept high average of performance evaluations.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Education

Associate of Arts - General Studies

Black River Technical College
Paragould, AR
12-2011

Bachelor of Arts - Criminal Justice

Aspen University
Denver, CO

Bachelor of Arts - Interdisciplinary Studies Nursing, Social Work

Arkansas State University
Jonesboro, AR
05-2013

Skills

  • Patient care
  • Certified in CPR/AED
  • HIPAA compliance
  • Appointment scheduling
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling
  • Office administration
  • File management
  • Multi-line telephone operation
  • Information protection
  • Typing speed

Certification

  • CHHA - Certified Home Health Aide
  • HCA - Home Care Aide
  • HHA - Home Health Aide

Languages

English
Full Professional

Timeline

Home Health Aide

1st Choice Home Care Services Inc
10.2023 - Current

Server/Bartender

Paragould Country Club
07.2015 - 10.2023

Patient Care Technician

Arkansas Methodist Medical Center
04.2010 - 02.2015

Miscellaneous Department Worker

Nidec
01.2004 - 10.2009

Office Manager

Blake Enterprises Memphis Finance Company
04.2001 - 08.2004

Associate of Arts - General Studies

Black River Technical College

Bachelor of Arts - Criminal Justice

Aspen University

Bachelor of Arts - Interdisciplinary Studies Nursing, Social Work

Arkansas State University

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Misty McGhee