Research Coordinator with 4 years of experience in community health research, and an extensive background in public health and direct patient care. Detail-oriented with exceptional communication and organization skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Research Coordinator Level 2
University of Arkansas Medical School; Office of Community Health Research
01.2023 - Current
Manages research project components including remote study implementation, regulatory processes, and protocol development, ensuring compliance with federal and institutional ethical standards.
Leads cross-functional research teams, mentoring coordinators and interns to build capacity in culturally responsive research practices and project execution.
Develops and monitors comprehensive project plans that include resource allocation, timelines, and risk mitigation, consistently delivering projects on schedule and within scope.
Oversees IRB research protocol submissions, ethics applications, and regulatory binders to ensure alignment with institutional and sponsor requirements.
Conducts quality assurance activities such as data audits, SOP reviews, and compliance checks to uphold research integrity and alignment with Good Clinical Practice (GCP) standards.
Facilitates communication and collaboration among investigators, research teams, and external partners, providing transparent updates and risk mitigation strategies throughout the study lifecycle.
Utilizes project tracking systems and tools (e.g., REDCap, Microsoft Teams) to monitor progress, generate reports, and ensure clear documentation for stakeholders, sponsors, and leadership.
Supported investigators in study design, protocol development, and evaluation activities, ensuring regulatory compliance and cultural appropriateness.
Designed and implemented REDCap databases and event tracking systems for complex, longitudinal studies involving multiple community-based research sites.
Provided technical support and training to senior research staff in REDCap and Microsoft Teams, improving remote coordination and digital literacy across project teams.
Assisted in the translation and adaptation of research materials to support culturally appropriate communication and accessible data collection tools for diverse populations.
Research Coordinator Level I
University of Arkansas Medical School; Office of Community Health Research
01.2021 - 01.2023
Supported the planning, launch, and full implementation of a statewide NIH-funded R01 study focused on food access and health equity, with relevance to underserved populations.
Collaborated with multidisciplinary teams to build and maintain REDCap databases, ensuring secure and culturally sensitive data collection aligned with community research standards.
Performed remote data management activities, including quality assurance checks, data entry, and generation of real-time reports to support study monitoring and decision-making.
Managed inventory of remote and field-based data collection tools and supplies, ensuring readiness for culturally responsive community-based research.
Prepared detailed reports, IRB documentation, and presentations tailored for academic, clinical, and community audiences, including summaries of outcomes and recommendations.
Coordinated research protocols, remote training sessions, and procurement of culturally appropriate materials for study implementation in diverse settings.
Conducted participant engagement and data collection in accordance with research protocols, emphasizing respectful interactions.
Screened potential participants through electronic health records and provider referrals, ensuring culturally sensitive communication and eligibility assessment.
Facilitated informed consent processes remotely, maintaining participant confidentiality and ensuring compliance withinstitutional and federal research regulations.
Patient Care Technician
Baptist Health/PrimeCare
01.2016 - 01.2021
Accurately documented clinical observations, patient data, and procedural details in electronic medical records (EMR systems such as Epic/Cerner), supporting continuity of care and data integrity.
Coordinated patient care activities across interdisciplinary teams, enhancing workflow efficiency and reinforcing protocol adherence in high-acuity environments.
Ensured compliance with HIPAA, infection control policies, and clinical protocols.
Monitored vital signs and reported clinical changes in real time.
Collected and labeled lab specimens and performed point-of-care testing (e.g., glucose checks, EKGs), adhering to chain-of-custody and documentation protocols.
Communicated regularly and supported patients and families through emotionally charged situations, offering reassurance, education, and updates.
Built trust and rapport with patients in high-stress environments, using trauma-informed and culturally sensitive communication.
Managed time-sensitive tasks and adapted quickly to evolving priorities in urgent care and critical care settings.
Maintained meticulous supply tracking and inventory documentation, supporting operational logistics.
Information Associate
Baptist Health
2017 - 2021
Provided administrative and clerical support to the CCU team, ensuring timely communication between nursing staff, physicians, and ancillary departments.
Maintained accurate and confidential patient records, including admission, discharge, and transfer documentation, in compliance with HIPAA and hospital policies.
Answered and triaged high-volume phone calls, relaying critical information between families, clinical staff, and external providers in a fast-paced environment.
Monitored electronic health records (EHR) for updates and alerts, ensuring prompt action and communication with relevant care team members.
Supported the unit’s workflow by coordinating patient transport, managing visitor access, and ensuring smooth transitions during shift changes.
Served as a consistent point of contact for patients’ families, offering respectful, timely updates while upholding confidentiality and empathy.
Sales Associate
Old Navy
01.2014 - 2016
Delivered excellent customer service in a fast-paced retail environment, using active listening and clear communication to address individual needs.
Managed multiple tasks simultaneously, including point-of-sale operations, restocking, and customer inquiries.
Collaborated with team members and managers to meet daily sales goals and resolve operational issues.
Maintained accurate records of transactions, returns, and inventory adjustments.
Handled sensitive customer concerns with professionalism and discretion.
Supported store operations independently during low-staffing hours.
Assisted in training new employees on store systems, customer engagement strategies, and company policies.
Adapted quickly to changing store needs and promotions.
Education
Master’s - Public Health
George Washington University
12.2020
Master’s - Sustainable and Resilient Food Systems
University of Wisconsin-Stevens Point
12.2018
B.S. - Nutrition, Health, and Wellness
University of Central Arkansas
05.2016
Skills
Proficient in EPIC charting systems
Experienced in Microsoft Office applications
Management of project workflows and continuous improvement initiatives
Community research coordination
Coordination of statewide logistics
Standard operating procedure compliance
Data Collection & Integrity Management
REDCap data management
Health Disparities
ArcGIS mapping proficiency
Regulatory compliance expertise
Certification
Certified Research Specialist Certification (2023-Present)
Good Clinical Practice, National Institutes of Health (Renewed 2024)
Human Subjects Research-Social/Behavioral, CITI (Renewed 2024)
Timeline
Research Coordinator Level 2
University of Arkansas Medical School; Office of Community Health Research
01.2023 - Current
Research Coordinator Level I
University of Arkansas Medical School; Office of Community Health Research
Manager, Clinical Research Validation Specialist & Rush's PRS Administrator for Clinicaltrials.gov Site at RUSH UNIVERSITY MEDICAL CENTER- OFFICE OF RESEARCH AFFAIRSManager, Clinical Research Validation Specialist & Rush's PRS Administrator for Clinicaltrials.gov Site at RUSH UNIVERSITY MEDICAL CENTER- OFFICE OF RESEARCH AFFAIRS
Pharmacy Technician III | Certified Pharmacy Technician (Inpatient) at University of Arkansas Medical SchoolPharmacy Technician III | Certified Pharmacy Technician (Inpatient) at University of Arkansas Medical School