Mylena Metcalf
Harrison
Summary
Dynamic and responsible professional with a diverse skill set and extensive experience in fast-paced, challenging environments. Proven ability to collaborate effectively within teams or independently to drive organizational success. Adaptable and mature, ready to tackle new challenges while contributing positively to company objectives. Committed to delivering high-quality results and fostering a productive workplace culture.
Overview
22
22
years of professional experience
Work History
Quality Technician
Pace Industries
04.2019 - 04.2026
- Conducted quality inspections on production lines to ensure compliance with industry standards.
- Implemented corrective actions to address non-conformities and enhance product reliability.
- Maintained calibration of testing equipment to ensure accuracy in measurements and results.
- Sampled materials and products to conduct in-depth measurements and tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Managed non-conforming material program, including investigation, disposition, and corrective action plans that reduced instances of repeat issues significantly.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Inspected manufactured parts by reviewing visually and assessing dimensions.
- Inspected items and compared against standards to meet regulatory requirements.
- Reported problems and concerns to management.
Fresh Associate, Modular Associate, Overnight Receiving Associate
Wal Mart Stores Inc.
03.2013 - 01.2019
- Stocked new inventory while rotating old product to the front.
- Maintained a neat, orderly and safe work space.
- Manager Candice Tyrrell
Stocker, Cashier, Short Order Cook, Pharmacy Technician
Town and Country Grocers
05.2008 - 12.2012
- Welcomed customers as they entered the store inquiring if I could help them find anything.
- Cleaned and organized the store including but not limited to the checkouts, backrooms, kitchens, coolers, freezers and pharmacy areas.
- Answered customer and clinic calls in a prompt friendly and knowledgable manner.
- Stocked merchandise in a neat and organized manner.
- Lifted and maneuvered merchandise weighing up to 50lbs.
- Monitored the time and heat of equipment ensuring that both were regulated as necessary.
- Wrapped, weighed, labeled and prepared deli meats, cheeses, and menu items while following health code standards.
- Operated a cash register cash, check and credit transactions with 100% accuracy
- Completed point of sale opening and closing procedures, including counting the contents of the register.
- Preformed a wide range of pharmacy operations with strong commitment to accuracy, efficency and service quality.
- Processed incoming drug orders.
- Counted and measured medications following standard procedure.
- Collected co-payment or full payments from customers.
- Reviewed and verified customer information and insurance provider information.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Manager Jeanna Chambers
Cashier
Save A Lot
05.2006 - 09.2006
- Processed POS transactions including checks, cash, and card purchases and refunds.
- Bagged merchandise in a careful and efficient manner to minimize damage.
- Restocked, arranged and organized merchandise in front lanes to drive sales.
- Promoted sales and customer satisfaction by maintaining organized and tidy checkout areas.
- Engaged customers warmly and provided immediate and dedicated assistance.
- Manager Ron Branch
Housekeeper
Paradise Point Resort & Spa
06.2004 - 10.2005
- Preformed thorough cleaning tasks while spending the majority of the day walking, twisting, bending, lifting, pushing and pulling.
- Provided excellent cleaning service while operating in a fast-paced environment with multiple interruptions.
- Polished, waxed and cleaned multiple surface types.
- Rotated and replenished toiletries, linens and other items in rooms.
- Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
- Transported cleaning products and equipment to and from the utility rooms.
- Verified that all storage areas and carts were stocked, clean and organized.
- Manager Pam Single
Education
General Education Certificate -
North Arkansas College
05-2006
Skills
- Safety processes and procedures
- Experience with point-of-sale systems
- Client support
- Courteous and respectful interaction style
- Strong verbal communication
- Cross-functional teamwork
- Detail-oriented planning abilities
- Strong focus on accuracy
- Effective problem solver
- In-process inspection
- Standardized testing methods
- Detailed visual inspection
Timeline
Quality Technician
Pace Industries
04.2019 - 04.2026
Fresh Associate, Modular Associate, Overnight Receiving Associate
Wal Mart Stores Inc.
03.2013 - 01.2019
Stocker, Cashier, Short Order Cook, Pharmacy Technician
Town and Country Grocers
05.2008 - 12.2012
Cashier
Save A Lot
05.2006 - 09.2006
Housekeeper
Paradise Point Resort & Spa
06.2004 - 10.2005
General Education Certificate -
North Arkansas College