Myriam Castillo
Cabot
Summary
Experienced in administrative assistance with strong background in office management, scheduling, and customer service. Strengths include problem-solving skills, multitasking ability, and proficiency in software applications such as Microsoft Office Suite. Previous work has consistently resulted in streamlined operations, improved organization, and enhanced productivity. Highly motivated employee with a desire to take on new challenges. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrator Assistant/Concierge Attendant
Garden Villa's of O'Fallon
O'Fallon
07.2022 - 05.2026
- Responded to resident inquiries with professionalism and care in a timely manner.
- Greeted visitors warmly upon arrival and provided general assistance as requested.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
- Assisted with special projects as assigned by management team members.
- Answered incoming calls and responded to customer inquiries in a professional manner.
- Developed effective filing systems for tracking important documentation related to administrative activities.
- Assisted residents with daily activities and special requests.
- Handled all guest inquiries in a friendly and professional manner.
- Processed payments for reservations, tickets, or other services requested by guests.
- Maintained guest privacy and building reputation by keeping information confidential.
Education
High School Diploma -
Mojave
Hesperia, CA05-2002
Skills
- Front office operations
- Inventory control
- Document organization
- Payment processing
- Visitor coordination
- Customer relationship managemen
- Attention to detail
- Problem solving
- File organization
- Confidential correspondence
Languages
Spanish
Professional
Certification
CPR-2027
Accomplishments
Employee of the year award-2022
Timeline
Administrator Assistant/Concierge Attendant
Garden Villa's of O'Fallon
07.2022 - 05.2026
High School Diploma -
Mojave