Summary
Overview
Work History
Education
Skills
Timeline
Generic

NANCY ADAMS

Conway

Summary

Client Manager and Administrative Professional with a proven track record in optimizing productivity, efficiency, and service quality within the new construction industry. Known for my dependability, ethical standards, and commitment to excellence, I provide reliable support while effectively leading teams to achieve organizational goals. I possess a robust blend of advanced organizational, technical, and business acumen, enabling me to drive strategic initiatives that enhance operational performance. My expertise lies in collaborating with cross-functional teams to ensure seamless communication and coordination, fostering an environment of operational excellence and superior client service. With a focus on continuous improvement, I implement best practices that not only meet but exceed client expectations, thereby enhancing overall satisfaction and loyalty. My leadership style encourages accountability and empowerment among team members, facilitating a culture of innovation and efficiency that supports sustained growth and success in a competitive landscape.

Overview

7
7
years of professional experience

Work History

Project Coordinator

Salter Construction
02.2025 - Current
  • Managed cross-functional teams, facilitating communication and collaboration across departments.
  • Coordinated and administered contract management, purchase orders, and change orders for subcontractor and suppliers, ensuring compliance with project requirements and budget constraints.
  • Compiled, formatted and distributed comprehensive weekly construction updates to internal stakeholders and external partners to maintain transparency and alignment.
  • Coordinated project timelines and deliverables, ensuring alignment with organizational goals.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.

Sourcing/Event Planning

Specialized Recruiting Group of Charlotte
08.2024 - 12.2024


  • Talent Sourcing: Proactively identify, engage, and assess candidates for various construction roles, utilizing job boards, social media, and networking to build a strong talent pipeline.
  • Candidate Screening: Conduct initial interviews and skill assessments to evaluate candidates’ qualifications and fit for specific construction projects and company culture.
  • Collaboration with Hiring Managers: Work closely with hiring managers to understand project needs and develop targeted sourcing strategies that align with organizational goals.
  • Market Research: Analyze industry trends and competitor practices to identify potential talent pools and enhance sourcing strategies within the construction sector.
  • Business Development: Identify new business opportunities and build relationships with potential clients in the construction industry to expand recruitment services and enhance service offerings.
  • Brand Advocacy: Promote the company’s mission and values at industry events, enhancing visibility and attractiveness to potential candidates and clients alike.
  • Client Appreciation Events: Conceptualize and execute engaging client appreciation events to strengthen relationships, enhance loyalty, and foster long-term partnerships in the construction industry.
  • Collaboration with Stakeholders: Work closely with internal teams and external partners to align event goals with broader business objectives and enhance brand visibility.
  • Remote

Executive Admin to Founder

Copper Builders
06.2023 - 07.2024
  • Proactively managed complex and frequently changing calendar for the founder, ensuring efficient scheduling of meetings, appointments, and travel arrangements.
  • Screened and prioritized incoming calls, emails, and correspondence. Drafted emails, letters, presentations, and other documents with precision and attention to detail.
  • Coordinated logistics for internal and external meetings including preparing agendas and arranging venues.
  • Arranged domestic and international travel itineraries, including flights, accommodations, ground transportation, and visa arrangements. Anticipated travel needs and preferences to ensure seamless travel experience.
  • Handled confidential and sensitive information with utmost discretion and professionalism. Maintained strict confidentiality regarding personal and business matters.
  • Provided administrative support for special projects and initiatives. Conducted research, gathered data, and prepared reports or presentations as required.
  • Acted as a trusted liaison between the founder and internal departments, facilitating communication and collaboration across the organization.
  • Oversaw various aspects of home and auto management, including coordinating with household staff, organizing maintenance and repairs, finding new vendors as necessary. Managed auto-related responsibilities such as scheduling maintenance, insurance renewals, and coordinating repairs and license renewals.
  • Oversaw the management of several rental properties.
  • Tracked and reconciled expenses.

Client Concierge/Sales & Marketing Coordinator

Linnane Homes
08.2021 - 05.2023
  • Developed and implemented a comprehensive client onboarding process following contract approval, enhancing the new client welcome experience and streamlining pre-construction meetings to ensure clarity and alignment.
  • Facilitated and led initial meetings with new clients, effectively reviewing contract terms, specifications, allowances, and architectural plans. Provided essential introductions to the lead designer and field supervisor, fostering a collaborative environment from the outset.
  • Served as the primary point of contact for clients throughout the contract lifecycle, from initiation to home completion. This role involved maintaining open lines of communication to manage expectations, address concerns, and facilitate discussions regarding project summaries and any budget overages.
  • Managed all incoming sales leads, executing timely follow-ups to address inquiries about availability, floor plans, and the overall construction process, thereby enhancing client engagement and conversion rates.
  • Oversaw comprehensive marketing initiatives, including social media management, photography, signage, and website content updates, to effectively promote the company’s brand and services in the marketplace.
  • Coordinated all team events, community outreach efforts, and broker open houses, strengthening community relationships and enhancing brand visibility within the local real estate market.

Office Coordinator/Project Manager/Design Assistant

H & H Homes
12.2020 - 08.2021
  • Perform the duties associated with but not limited to the Office Coordinator/Project Manager/Design Assistant position.
  • Managing all earnest monies and builder deposits.
  • Providing support for the division manager as well as the purchasing department, sales team, marketing department and field supervisors.
  • Point of contact for all incoming calls providing assistance in field issues, buyer questions or concerns, general information.
  • Manage field starts folders for field supervisors. This includes tailoring all architectural plans to specific jobs; Including any information required by the county (i.e., permits); including any documents from design.
  • Manage all documents for each job folder in both our internal system and external system accessed by our trades partners.
  • Manage keys for closings to both the lawyers and field supervisors.
  • Submit plot plans request for all new jobs.
  • Provide assistance in designing townhome communities and inventory homes which includes: The selection of all design elements of both the exterior and interior of a home; Documentation of all elements within our internal system; Assistance with buyers when needed; Scheduling design appointments; Meeting with trades as needed.

Design Assistant/Project Coordinator

Alan Simonini Homes
12.2018 - 11.2020
  • Primary focus in new home construction working with custom and semi-custom clients.
  • Provided point of contact for clients after completion of the selection process throughout the building process.
  • Documented in detail all phases of the design selection process, including (but not limited to): Exterior choices (brick/grout selection, window options, paint selection for trim, garage doors, pavers), appliances, plumbing, cabinetry (elevation layout, options, color, hardware), tile and lighting for all clients.
  • Monitored budget allowance throughout design and implementation.
  • Carried out site visits to identify specifications and ensure proper communication channel between design, client, and site superintendent.
  • Grouped finish selections and prepared professional design boards for client presentations.
  • Gathered price quotes from contractors and vendors.
  • Produced content for material boards and specification binders for presentation and construction.
  • Expertly sourced various items to meet customers’ expectations and budgets.
  • Researched concepts and followed industry trends to provide knowledgeable insight to clients.
  • Collaborated closely with customers, adjusting plans as needed to satisfy client needs and requirements.

Education

Bachelor of Arts - English with A Minor in Marketing

University of Central Arkansas
Conway, AR

Skills

  • Strong oral and written communication skills
  • Enthusiastic team player with a strong work ethic
  • Skilled in managing tasks
  • Flexible and adaptable
  • Relationship building
  • Event planning and execution
  • Proficient in Microsoft Office, Google Suite, SharePoint, New Star, BuildPro, Canva
  • Meticulous attention to detail
  • Customer-centric
  • Problem-solving
  • Project coordination
  • Critical thinking

Timeline

Project Coordinator

Salter Construction
02.2025 - Current

Sourcing/Event Planning

Specialized Recruiting Group of Charlotte
08.2024 - 12.2024

Executive Admin to Founder

Copper Builders
06.2023 - 07.2024

Client Concierge/Sales & Marketing Coordinator

Linnane Homes
08.2021 - 05.2023

Office Coordinator/Project Manager/Design Assistant

H & H Homes
12.2020 - 08.2021

Design Assistant/Project Coordinator

Alan Simonini Homes
12.2018 - 11.2020

Bachelor of Arts - English with A Minor in Marketing

University of Central Arkansas

Similar Profiles

CREATE PROFILE
NANCY ADAMS