Nancy Stortoni

Human Resources Manager

Webpack

04.2023 - Current

Maintained human resources regulatory compliance with local, state and federal laws.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Monitored and handled employee claims involving performance-based and harassment incidents.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Structured compensation and benefits according to market conditions and budget demands.
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Reduced process gaps while supervising employees to achieve optimal productivity.

Founder Partner

One Plus One

01.2020 - Current

Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Created organization's mission and vision statements for use by employees.
Identified business development challenges and customer concerns for proactive resolution.
Conducted target market research to scope out industry competition and identify advantageous trends.
Oversaw business-wide changes to modernize procedures and organization.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.

Manager of Business Development and Sales

CERO Market

01.2021 - 04.2023

Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Collaborated with sales, marketing and other internal teams to meet shared goals.
Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.

Commercial Director

Carrefour

01.2017 - 12.2021

Generated new business with marketing initiatives and strategic plans.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Negotiated and closed long-term agreements with new clients in assigned territory.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Monitored market trends and competitor activities to identify areas of potential opportunity.

HR Manager

Carrefour China

04.2005 - 01.2015

Managed employee disputes by employing conflict resolution techniques.
Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
Guided leaders and employees on company policies, programs, benefits and salary administration.
Motivated employees through special events, incentive programs, and constructive feedback.
Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

HR Executive

Carrefour Chile

10.1998 - 01.2004

Led and directed work of 15 HR team members and handled hiring, training and termination.
Directed hiring and onboarding programs for new employees.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.

Summary

Overview

Work History

Human Resources Manager

Founder Partner

Manager of Business Development and Sales

Commercial Director

HR Manager

HR Executive

Education

Master of Business Administration -

Purpose Mentor

Mentor

Skills

Accomplishments

Languages

Timeline

Human Resources Manager

Manager of Business Development and Sales

Founder Partner

Commercial Director

HR Manager

HR Executive

Master of Business Administration -

Purpose Mentor

Mentor

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