Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy White

Mountain Home

Summary

Dynamic District Sales Manager with proven success at PGF Inc. Metro By T-Mobile, excelling in sales strategy development and team leadership. Bilingual in Spanish, I foster strong customer relationships, driving revenue growth and exceeding sales targets. Adept at coaching and mentoring, I enhance team performance while ensuring exceptional customer service.

Overview

12
12
years of professional experience

Work History

District Sales Manager

Pgf Inc- Metro By Tmobile
09.2017 - 10.2022
  • Collaborated closely with other store managers to share best practices, learnings, and drive overall success of the organization.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Increased sales revenue by developing and implementing effective sales strategies for the district.
  • Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
  • Ensured accurate and timely payroll distribution.
  • Created weekly schedules for employees and managers.
  • Managed recruitment and termination processes.
  • Oversaw processing of EDD claims.
  • Adjusted schedules as necessary.
  • Transported inventory between warehouse and retail locations.
  • Monitored daily cash deposits.
  • Completed cash deposits at bank.

Sales Associate

Metro by T-Mobile Authorized Dealer
11.2013 - 08.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Sales Associate

Walmart
03.2013 - 10.2013
  • Applied knowledge of electronics products to educate prospects and customers.
  • Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked to see if requested items were available from store's inventory.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Boosted accessory sales through effective up-selling techniques.
  • Managed efficient cash register operations.

Sales Associate

Walmart
07.2010 - 03.2013
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Trained new associates in sales techniques and product knowledge, raising overall team's performance.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Associate Of Business Administration - Business

ITT Technical Institute
Torrance, CA

High School Diploma -

Mountain Home High School
Mountain Home
2009

Skills

  • Sales team leadership
  • Goal setting
  • Sales presentations
  • Sales expertise
  • Relationship building and management
  • Bilingual in Spanish
  • Customer relationship building
  • Customer service management
  • Decision-making
  • Customer complaint resolution

Timeline

District Sales Manager

Pgf Inc- Metro By Tmobile
09.2017 - 10.2022

Sales Associate

Metro by T-Mobile Authorized Dealer
11.2013 - 08.2017

Sales Associate

Walmart
03.2013 - 10.2013

Sales Associate

Walmart
07.2010 - 03.2013

Associate Of Business Administration - Business

ITT Technical Institute

High School Diploma -

Mountain Home High School

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Nancy White