Naomi Davis
Poplar Grove
Summary
Dynamic leader with extensive experience in optimizing store operations and enhancing customer satisfaction. Proven ability to coach teams on problem-solving and enforce safety standards effectively.
Overview
43
43
years of professional experience
Work History
Lead Manager
Walmart
West Helena
03.1983 - 05.2026
- Led team to optimize store operations and enhance customer satisfaction.
- Enforced safety standards and procedures within the store environment.
- Responded to customer inquiries and complaints professionally.
- Coached team members on problem solving techniques enabling them to identify root causes quickly.
Receptionist
Boliver Medical Center
Cleveland
01.2011 - 03.2017
- Greeted patients warmly and assisted with check-in procedures.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments efficiently using electronic health record systems.
- Performed data entry tasks into various computer systems accurately and promptly.
Head Hostess
Isle of Capri Casino
Lula
06.2003 - 06.2011
- Managed guest seating arrangements for optimal flow and efficiency.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Built positive relationships with other front-of-house and kitchen staff.
Education
High School Diploma -
Barton High School
Lexa, AR05-1982
Skills
- Store operations
- Customer relationship management
- Customer service
- Team coaching
- Conflict resolution
- Risk assessment
Timeline
Receptionist
Boliver Medical Center
01.2011 - 03.2017
Head Hostess
Isle of Capri Casino
06.2003 - 06.2011
Lead Manager
Walmart
03.1983 - 05.2026
High School Diploma -
Barton High School