NAOMIE McMahan
Batesville,AR
Summary
- Working at Walmart has helped me to deal with a variety of different people with different attitudes, dispositions, and disabilities on a daily basis. Currently working and willing to learn new things, adapt to new environments, and communicate in very way possible.
- Professional paraprofessional with solid foundation in educational support and classroom management. Experience in aiding teachers with instructional tasks and maintaining positive learning atmosphere. Reliable team player focused on adapting to changing needs and achieving results through effective communication and collaboration.
- Compassionate individual with established experience providing support to students. Demonstrated ability to create lesson plans and assess student progress.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Paraprofessional
Midland School District
03.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Collaborated with instructors to develop engaging lesson plans.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Took part in professional development workshops to boost skills.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Helped teacher prepare instructional material and displays.
- Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
- Assisted in creating lesson plans that accommodated various learning styles, promoting inclusivity.
- Utilized technology in classroom to enhance learning experiences.
- Participated in professional development workshops, continuously improving teaching skills.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Changing diapers/assisting children to the restroom
- Preparing meals and drinks for the children
Online Personal Shopper
Walmart
06.2017 - 10.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
GM Support Manager
Walmart
02.2017 - 06.2017
- Planning out each departments routine for each shift
- Created and implemented maintenance plans for customer accounts to secure customer satisfaction and reliability.
- Making sure each associate knew their jobs and duties
- Maintaining the front end (cashiers and supervisor)
- Helping and assisting associates when needed
- Training and Teaching associates
- Checking inventory
- Checking shelf availability
- Checking trucks in the system
- Checking high dollar merchandise on each truck load
- Rounding on each department to make sure everyone was doing their tasks
- Building and taking down feature of merchandise
- Fostered a positive work environment to improve team morale and productivity levels.
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Customer Service Manager
Walmart
10.2015 - Current
- Answering customer's/cashier's questions if possible.
- Taking care of the customers in every way possible.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Assist customers by providing information and resolving their complaints.
- Issue receipts, refunds, credits, or change due to customers.
- Answer customers' questions, and provide information on procedures or policies.
- Process merchandise returns and exchanges.
- Helping customers receive/send money.
- Issuing/cashing money orders.
- Sending payments for customers to pay bills.
- Issuing money to the cashiers when needed.
- Auditing registers for accounting a report.
- Making sure cashiers are following their duties.
- Doing annual evaluation reports on cashiers.
Cashier
Walmart
09.2012 - 10.2015
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Assist customers by providing information and resolving their complaints.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Answer customers' questions, and provide information on procedures or policies.
- Maintain clean and orderly checkout areas.
- Offer customers carry-out service at the completion of transactions.
- Weigh items sold by weight to determine prices.
- Cash checks for customers.
- Check the customer out in a fast and friendly matter.
- Bagging items correctly.
Education
No Degree - Early Childhood Education
Arkansas State University of Beebe
Beebe, AR12-2024
Associates of general education - General education
University of Arkansas Community College at Batesville
Batesville, AR05.2014
High School Diploma - undefined
Southside High School
Batesville, AR05.2012
Skills
- Customer and Personal Service
- Coordination
- English Language
- Active Learning
- Learning Strategies
- Service Orientation
- Communicating
- Reporting
- Active Listening
- Speaking
- Monitoring
- Critical Thinking
- Negotiation
- Complex Problem Solving
- Computers and Electronics
- Instructing
- Telecommunications
- Behavior management
- Teacher support
- Classroom organization
- Classroom support
- CPR and first aid
- Teacher assistance
- Student supervision
- Schedule management
- Parent communication
- Teacher support
- Classroom organization
- Classroom support
- CPR and first aid
- Teacher assistance
- Student supervision
- Schedule management
- Parent communication
Timeline
Paraprofessional
Midland School District
03.2023 - Current
Online Personal Shopper
Walmart
06.2017 - 10.2023
GM Support Manager
Walmart
02.2017 - 06.2017
Customer Service Manager
Walmart
10.2015 - Current
Cashier
Walmart
09.2012 - 10.2015
Associates of general education - General education
University of Arkansas Community College at Batesville
High School Diploma - undefined
Southside High School
No Degree - Early Childhood Education
Arkansas State University of Beebe
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