Natali Caffaratti
Architect
Santa Fe
Summary
Architect and Operations Leader with 10+ years of experience at the intersection of architecture, cost estimation, data, and process innovation.
Lean Six Sigma implementation, operational scaling, and product collaboration. Proven track record leading cross-functional teams (50+ people) across LATAM in fast-paced, high-growth tech environments. Skilled in bridging delivery, software, and customer needs to develop scalable workflows and improve product impact. Adept at leading people operations and nurturing remote-first team culture. Currently working with the top 50 multifamily, affordable, and military housing owners in the U.S.
Overview
12
12
years of professional experience
2013
2013
years of post-secondary education
Work History
Head of Delivery Operations
Tailorbird
2024.02 - Current
- Lead a 30-person Delivery Operations team (3 managers, 1 PM) and serve as Regional Admin for a 50-person LATAM team.
- Oversee delivery of architectural modeling and data workflows for top U.S. multifamily, affordable, and military housing customers.
- Implement Lean and Six Sigma methodologies to streamline processes, reduce lead time, and improve deliverable quality.
- Collaborate with Product and Software teams to co-develop automation features and tools for RVT (Revit) model interaction.
- Define and optimize KPIs—to deliver revit models for multifamily properties within 3 days, with average modeling time of 42 hours.
- Drive client success by aligning workflows with internal processes of enterprise clients and transforming insights into scalable solutions.
- Lead People Operations efforts for LATAM: recruiting, onboarding/offboarding, and team development.
- Coordination of team capacity for managing large work portfolios.
- Champion culture, values, and vision alignment across a distributed remote team.
Delivery Operations Manager
Tailorbird
2022.12 - 2024.02
- Managed a team of up to 17 team members responsible for analyzing and transforming client and online data into 98% accuracy as built Revit deliverables and takeoffs.
- Developed automations and workflows that improved delivery times and eliminated process bottlenecks.
- Fostered collaboration across Architecture, Sales and Product, contributing to scalable and reliable delivery infrastructure.
- Mentored team leads and built the foundation for scalable pods and reporting structures.
Municipal Council Advisor- Architect Urbanist
2021.02 - 2023.12
- Directed infrastructure improvement projects to enhance city livability and accessibility.
- Designed urban revitalization projects to attract investment and economic activity.
- Advised council members on large-scale and environmentally sensitive developments.
Architect IC – Delivery Operations
Tailorbird
2022.08 - 2022.12
- Analyzed property documentation and client data to support delivery workflows for architectural modeling.
- Proposed operational and product improvements based on recurring issues and hands-on delivery experience.
- Contributed to early documentation standards and criteria definition for scale.
Architectural Project Manager & Head of Construction Estimation
Ferro SRL
2017.01 - 2022.08
- Led the construction estimation team for public and private tenders, producing quantity takeoffs, pricing sheets, and technical documentation for infrastructure and building projects.
- Coordinated processes of work, suppliers and resources, administration of times to meet reduced deadlines.
- Administered projects involving different stakeholders (modelers/drafters/civil engineers).
- Balanced multiple projects simultaneously—ensuring delivery within budget, deadlines, and technical quality.
- Negotiated with contractors and suppliers; supervised construction documentation and on-site decision-making.
Independent Architect | Cost Estimation Specialist
Freelance
2015.01 - 2022.01
- Developed architectural proposals, budgeting, and cost estimations for residential and commercial projects.
- Delivered documentation for construction and permit applications.
- Provided technical support to clients across all phases of design and construction.
Architectural Project Manager
Depor Jean SA – Red Sport
2014.01 - 2017.01
- Worked directly with the Director of the company.
- Designed and executed renovations in private homes and company properties.
- Resolved requests for repairs, expansions, infrastructure, and maintenance in company facilities (commercial premises, event halls, and rental housing).
- Managed property administration for the company.
- Analyzed costs and budgets.
- Selected suppliers and contractors.
- Executed, coordinated, and followed up on works.
- Managed personnel.
- Conducted architectural work, equipment, and urban furniture in squares, promenades, and institutions sponsored by the company.
- Managed real estate investments.
Education
Architect and Urbanist -
Universidad Nacional Del Litoral
Santa Fe2013-08
Skills
Regional Team Management
People Ops
Lean Six Sigma
Remote Culture
Cost estimation
Performance management
Logistics management
Cost estimation
Service level agreements
Delivery management
Analytical problem-solving
Additional Training And Affiliations
- Member of the Chief of Staff Association, 10/01/24
- Lean Six Sigma Green Belt, University of Monterrey, 01/01/24, 12/31/25
- Leadership and Team Management, Torcuato Di Tella University, 01/01/23
- Project Strategy & Implementation, UTN Santa Fe, 01/01/24
- Workplace Communication, UTN Santa Fe, 01/01/23
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head of Delivery Operations
Tailorbird
2024.02 - Current
Delivery Operations Manager
Tailorbird
2022.12 - 2024.02
Architect IC – Delivery Operations
Tailorbird
2022.08 - 2022.12
Municipal Council Advisor- Architect Urbanist
2021.02 - 2023.12
Architectural Project Manager & Head of Construction Estimation
Ferro SRL
2017.01 - 2022.08
Independent Architect | Cost Estimation Specialist
Freelance
2015.01 - 2022.01
Architectural Project Manager
Depor Jean SA – Red Sport
2014.01 - 2017.01
Architect and Urbanist -
Universidad Nacional Del Litoral