Summary
Overview
Work History
Education
Skills
Additional Training And Affiliations
Work Availability
Timeline
BusinessDevelopmentManager
Natali Caffaratti

Natali Caffaratti

Architect
Santa Fe

Summary

Architect and Operations Leader with 10+ years of experience at the intersection of architecture, cost estimation, data, and process innovation.

Lean Six Sigma implementation, operational scaling, and product collaboration. Proven track record leading cross-functional teams (50+ people) across LATAM in fast-paced, high-growth tech environments. Skilled in bridging delivery, software, and customer needs to develop scalable workflows and improve product impact. Adept at leading people operations and nurturing remote-first team culture. Currently working with the top 50 multifamily, affordable, and military housing owners in the U.S.

Overview

12
12
years of professional experience
2013
2013
years of post-secondary education

Work History

Head of Delivery Operations

Tailorbird
02.2024 - Current
  • Lead a 30-person Delivery Operations team (3 managers, 1 PM) and serve as Regional Admin for a 50-person LATAM team.
  • Oversee delivery of architectural modeling and data workflows for top U.S. multifamily, affordable, and military housing customers.
  • Implement Lean and Six Sigma methodologies to streamline processes, reduce lead time, and improve deliverable quality.
  • Collaborate with Product and Software teams to co-develop automation features and tools for RVT (Revit) model interaction.
  • Define and optimize KPIs—to deliver revit models for multifamily properties within 3 days, with average modeling time of 42 hours.
  • Drive client success by aligning workflows with internal processes of enterprise clients and transforming insights into scalable solutions.
  • Lead People Operations efforts for LATAM: recruiting, onboarding/offboarding, and team development.
  • Coordination of team capacity for managing large work portfolios.
  • Champion culture, values, and vision alignment across a distributed remote team.

Delivery Operations Manager

Tailorbird
12.2022 - 02.2024
  • Managed a team of up to 17 team members responsible for analyzing and transforming client and online data into 98% accuracy as built Revit deliverables and takeoffs.
  • Developed automations and workflows that improved delivery times and eliminated process bottlenecks.
  • Fostered collaboration across Architecture, Sales and Product, contributing to scalable and reliable delivery infrastructure.
  • Mentored team leads and built the foundation for scalable pods and reporting structures.

Municipal Council Advisor- Architect Urbanist

02.2021 - 12.2023
  • Directed infrastructure improvement projects to enhance city livability and accessibility.
  • Designed urban revitalization projects to attract investment and economic activity.
  • Advised council members on large-scale and environmentally sensitive developments.

Architect IC – Delivery Operations

Tailorbird
08.2022 - 12.2022
  • Analyzed property documentation and client data to support delivery workflows for architectural modeling.
  • Proposed operational and product improvements based on recurring issues and hands-on delivery experience.
  • Contributed to early documentation standards and criteria definition for scale.

Architectural Project Manager & Head of Construction Estimation

Ferro SRL
01.2017 - 08.2022
  • Led the construction estimation team for public and private tenders, producing quantity takeoffs, pricing sheets, and technical documentation for infrastructure and building projects.
  • Coordinated processes of work, suppliers and resources, administration of times to meet reduced deadlines.
  • Administered projects involving different stakeholders (modelers/drafters/civil engineers).
  • Balanced multiple projects simultaneously—ensuring delivery within budget, deadlines, and technical quality.
  • Negotiated with contractors and suppliers; supervised construction documentation and on-site decision-making.

Independent Architect | Cost Estimation Specialist

Freelance
01.2015 - 01.2022
  • Developed architectural proposals, budgeting, and cost estimations for residential and commercial projects.
  • Delivered documentation for construction and permit applications.
  • Provided technical support to clients across all phases of design and construction.

Architectural Project Manager

Depor Jean SA – Red Sport
01.2014 - 01.2017
  • Worked directly with the Director of the company.
  • Designed and executed renovations in private homes and company properties.
  • Resolved requests for repairs, expansions, infrastructure, and maintenance in company facilities (commercial premises, event halls, and rental housing).
  • Managed property administration for the company.
  • Analyzed costs and budgets.
  • Selected suppliers and contractors.
  • Executed, coordinated, and followed up on works.
  • Managed personnel.
  • Conducted architectural work, equipment, and urban furniture in squares, promenades, and institutions sponsored by the company.
  • Managed real estate investments.

Education

Architect and Urbanist -

Universidad Nacional Del Litoral
Santa Fe
08-2013

Skills

Regional Team Management

Additional Training And Affiliations

  • Member of the Chief of Staff Association, 10/01/24
  • Lean Six Sigma Green Belt, University of Monterrey, 01/01/24, 12/31/25
  • Leadership and Team Management, Torcuato Di Tella University, 01/01/23
  • Project Strategy & Implementation, UTN Santa Fe, 01/01/24
  • Workplace Communication, UTN Santa Fe, 01/01/23

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Head of Delivery Operations

Tailorbird
02.2024 - Current

Delivery Operations Manager

Tailorbird
12.2022 - 02.2024

Architect IC – Delivery Operations

Tailorbird
08.2022 - 12.2022

Municipal Council Advisor- Architect Urbanist

02.2021 - 12.2023

Architectural Project Manager & Head of Construction Estimation

Ferro SRL
01.2017 - 08.2022

Independent Architect | Cost Estimation Specialist

Freelance
01.2015 - 01.2022

Architectural Project Manager

Depor Jean SA – Red Sport
01.2014 - 01.2017

Architect and Urbanist -

Universidad Nacional Del Litoral
Natali CaffarattiArchitect