NATALIA ACOSTA

Deliver safe and courteous transportation services for personal drives to airport and various locations.
Facilitated personal drives to airport and other sites based on availability.

Spearheaded event coordination and hosting efforts with a focus on engagement.
Develope and execute entertainment marketing plans to attract audiences.
Lead workshops for teenagers addressing business skills, creative arts, music, and mental health issues.
Manage all aspects of event planning to ensure smooth operations.

Processed referral requests for specialist care from patients' physicians.
Scheduled patient appointments by efficiently managing incoming calls.
Confirmed scheduled appointments and obtained additional details through patient outreach.
Facilitated patient check-in and check-out while collecting co-payments.
Prepared charts by verifying insurance coverage and collecting co-payments.

Coordinated medical appointments and examinations by communicating effectively with physician offices, patients, and workers' compensation offices.
Oversaw both inbound and outbound calls to streamline appointment processes.
Processed medical records and faxed documentation accurately to support operations.

Handled incoming calls from patients, physicians, and lawyers related to workers' compensation cases.
Conducted outbound calls for scheduling patient exams and confirming appointments promptly.
Provided patients with co-pay information to clarify financial obligations.
Facilitated printing and faxing of medical records and other necessary documents efficiently.

Strengthened client relations through timely confirmation of appointments.
Handled essential exam authorization requests to ensure compliance.
Gained knowledge in marketing methodologies to support strategic initiatives.
Contributed to workflow optimization through diverse task management.