Natalie Shelton
Jonesboro
Summary
Ambitious sales professional with expertise in client relationship management, consultative selling, and revenue growth. Skilled in leveraging CRM platforms, pipeline management, and strategic sales techniques to consistently exceed performance goals. Known for building strong customer relationships, driving repeat business, and contributing to team success. Seeking to bring proven sales ability and a growth mindset to a dynamic, results-driven organization.
Overview
6
6
years of professional experience
Work History
Sales & Design Associate
Gamble Home Furnishings
09.2023 - 06.2025
- Delivered personalized design consultations for customers, helping select furniture, fabrics, and layouts to create functional and stylish home spaces.
- Consistently met and exceeded monthly sales goals through strong product knowledge, upselling, and building customer relationships.
- Collaborated with vendors and buyers to recommend products that aligned with customer preferences.
- Maintained high customer satisfaction ratings by providing attentive service and follow-up on design projects and purchases.
- Processed transactions, managed special orders, and coordinated delivery schedules to ensure seamless customer experience.
- Handled any and all financing, leasing, and layaway options fro each account.
- Trained new associates on sales techniques, product knowledge, and store design standards.
- Utilized CRM platform to keep track of any and all hot leads and all contact with customers.
Server
Houlihan’s
06.2023 - 09.2023
- Delivered friendly and efficient service in a fast-paced restaurant environment.
- Managed tables of various sizes, explained menu items, and ensured guest satisfaction.
- Accurately processed orders and handled transactions using POS system.
Sanitation Technician
Frito-Lay
09.2020 - 03.2023
- Operated heavy equipment and forklifts to assist and maintain plant sanitation.
- Safely handled hazardous cleaning chemicals in compliance with OSHA standards.
- Demonstrated commitment to workplace safety and PPE protocols.
- Implemented efficient cleaning schedules that minimized downtime and optimized workflow.
- Conducted thorough cleaning and sanitation of production equipment to ensure compliance with safety standards.
Server
Colton’s Steakhouse and Grill
10.2019 - 09.2020
- Provided exceptional customer service by anticipating needs and responding to inquiries promptly.
- Trained new servers on proper procedures and customer service.
- Maintained cleanliness and organization of dining area to uphold restaurant standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Hostess
Longhorn Steakhouse
08.2019 - 10.2019
- Managed guest seating arrangements to optimize table turnover and enhance dining experience.
- Trained and mentored new host staff on customer service standards and operational procedures.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
High School Diploma -
Tuckerman High School
Tuckerman, ARSkills
- Microsoft Office Suite (Word, Excel, Outlook)
- Strong Written & Verbal Communication
- Interior Design Consultations
- Client Relationship Building
- High-Volume Sales Transactions
Timeline
Sales & Design Associate
Gamble Home Furnishings
09.2023 - 06.2025
Server
Houlihan’s
06.2023 - 09.2023
Sanitation Technician
Frito-Lay
09.2020 - 03.2023
Server
Colton’s Steakhouse and Grill
10.2019 - 09.2020
Hostess
Longhorn Steakhouse
08.2019 - 10.2019
High School Diploma -
Tuckerman High School