Nathalie Denise Brataszczuk Reinhold
EXECUTIVE ASSISTANT
Avellaneda
Summary
Experienced professional seeking full-time position to utilize strong interpersonal skills, effective time management, and problem-solving expertise. Committed to contributing to a dynamic team and delivering exceptional results. Eager to apply diverse skill set in a role that values collaboration, innovation, and continuous growth. Proven track record of exceeding expectations and passion for driving success. Ready to make a significant impact in a challenging work environment.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Radio Talk Show Host Internship
Radio Amep
Balvanera
01.2025 - Current
- Consistently met deadlines for producing show content and fulfilling sponsorship commitments, contributing to overall station success.
- Boosted listener engagement by incorporating diverse topics and guest speakers into the radio show.
- Balanced humor and wit alongside serious conversation topics, providing an entertaining yet informative listening experience for audiences.
- Utilized social media platforms to engage with listeners, promote upcoming shows, and gather feedback for improvement.
- Contributed ideas for new programming initiatives that led to the creation of popular segments within the show.
- Collaborated with advertisers to create engaging on-air promotions, resulting in increased advertising revenue for the station.
- Monitored listener feedback through call-ins, emails, texts messages, maintaining a clear understanding of audience preferences and expectations.
- Participated in community events as a representative of the radio station, fostering positive relationships with local businesses and organizations.
- Addressed listener concerns or questions through thoughtful responses during live call-in sessions.
- Collaborated with producers and marketing team to create promotional materials for upcoming episodes.
- Managed time effectively during live broadcasts, ensuring smooth transitions between segments and commercials.
Administrative Assistant
EY
07.2023 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Sales Advisor & Onboard Travel Agent
Celebrity Cruises
Miami, Florida
05.2021 - 06.2023
- Sale of travel packages to onboard passengers
- Advising on tourism products
- Maximizing onboard booking benefits
- Guiding passengers to find the most suitable product for them
- Increased sales by offering advice on purchases and promoting additional products.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Increased sales by establishing rapport with customers and identifying their needs.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Demonstrated features, answered questions and offered solutions.
- Responded to in-person and telephone requests for information about company offerings.
- Implemented new sales strategies that led to improved market penetration and higher profit margins.
- Developed long-lasting client relationships by providing exceptional customer service.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Executive Assistant to the Director
Radio Horizonte
Buenos Aires
01.2020 - 01.2021
- Acting as the main point of contact between executives, employees, and external partners.
- Managing email and phone communications, screening calls, and handling correspondence.
- Preparing reports, memos, presentations, and other internal/external documents.
- Managing executives’ calendars, scheduling meetings, and coordinating appointments.
- Organizing travel and accommodation arrangements.
- Taking minutes during meetings and ensuring follow-ups on action items.
- Overseeing office supplies, inventory, and administrative workflows.
- Tracking expenses and preparing weekly, monthly, or quarterly financial reports.
- Supervising clerical staff and delegating tasks as needed.
- Handling sensitive information with the utmost confidentiality.
- Ensuring smooth internal communication and workflow efficiency.
- Streamlined office operations for increased efficiency through the implementation of new filing systems and procedures.
- Developed presentations for the director using advanced PowerPoint skills, resulting in visually engaging content that conveyed key messages effectively.
- Organized high-profile events, ensuring successful execution and positive feedback from attendees.
- Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
- Prepared comprehensive reports on departmental metrics, enabling informed decision-making by the director.
- Maintained an organized and up-to-date database of contacts, ensuring easy access to critical information for the director.
- Conducted research on industry trends to provide valuable insights for the director''s strategic planning initiatives.
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Used advanced software to prepare documents, reports, and presentations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Created and managed office systems to efficiently deal with documentation.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Administrative Assistant
Real Estate Agency
Córdoba, Cordoba
09.2019 - 10.2019
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Conducted research for project proposals, compiling information that supported winning bids.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
Customer Service
Bar Visionaire
Córdoba, Cordoba
02.2019 - 08.2019
- Provided friendly, helpful customer service to over 30customers daily.
- Met customer service expectations through problem resolution, daily communication, and follow-up, boosting customer service scores by 37%.
Customer Service
La Romanina Bakeries
09.2018 - 02.2019
- Company Overview: Córdoba, Argentina
- Customer service and cash register management
- Store cleaning and maintenance
- Córdoba, Argentina
- Reference: +54 3517322002
Waitress
Innato
02.2017 - 11.2017
- Company Overview: Córdoba, Argentina
- Córdoba, Argentina
- Reference: +54 3516228475
Education
Digital Marketing Course - Digital Marketing
University of Buenos Aires
Capital Federal 06.2024 - 07.2024
Bachelor of Arts - Radio Host
ETER
Capital Federal 03.2025 - Current
Public Speaking Course - undefined
ETER
01.2022 - 12.2022
Sommelier and Wine Tasting - undefined
Celebrity Cruises
Business Administration
Loopian
Buenos Aires, Argentina 04.2020 - 06.2020
Certified English Translator - undefined
National University of Córdoba
Skills
Digital content creation
Digital marketing strategies
Team collaboration
Customer service
Telephone reception
Reservations management
Active listening
Problem-solving
Adaptability and flexibility
Call management
Customer support
Administrative support
Executive support
Information confidentiality
Mail management
Schedule & calendar planning
Calendar management
Travel coordination
Travel arrangements
File organization
Expense reporting
Meticulous attention to detail
Strategic planning
Strong problem solver
Customer Service-oriented
Advanced MS office suite
Phone etiquette
Excel spreadsheets
Software knowledge
QuickBooks expert
Policy enforcement
Extensive vocabulary
AS/400
Articulate and well-spoken
Teamwork and collaboration
Effective communication
Microsoft office
Multitasking Abilities
Honest and dependable
Time management
Professionalism
Organizational skills
Reliability
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Presentation design
Medical translation
Fluent bilingualism
Data entry proficiency
Presentation creation
Maintaining confidentiality
Personal Information
Date of Birth: 05/15/97
Timeline
Bachelor of Arts - Radio Host
ETER
03.2025 - Current
Radio Talk Show Host Internship
Radio Amep
01.2025 - Current
Digital Marketing Course - Digital Marketing
University of Buenos Aires
06.2024 - 07.2024
Administrative Assistant
EY
07.2023 - 12.2024
Public Speaking Course - undefined
ETER
01.2022 - 12.2022
Sales Advisor & Onboard Travel Agent
Celebrity Cruises
05.2021 - 06.2023
Business Administration
Loopian
04.2020 - 06.2020
Executive Assistant to the Director
Radio Horizonte
01.2020 - 01.2021
Administrative Assistant
Real Estate Agency
09.2019 - 10.2019
Customer Service
Bar Visionaire
02.2019 - 08.2019
Customer Service
La Romanina Bakeries
09.2018 - 02.2019
Waitress
Innato
02.2017 - 11.2017
Sommelier and Wine Tasting - undefined
Celebrity Cruises
Certified English Translator - undefined
National University of Córdoba