Nekesha Kimberling
Paris
Summary
Detail-oriented professional with extensive experience in bar operations and inventory management. Skilled in problem-solving and team collaboration, consistently enhancing customer experiences and streamlining processes to ensure timely service and compliance. Extensive management experience in being an account specialist with spectacular customer service. Time oriented, hardworking multi-tasker.
Overview
10
10
years of professional experience
Work History
Bartender
22 Lounge Bar & Grill
Paris
04.2026 - Current
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area.
- Mixed cocktails and beverages to meet customer preferences.
- Collaborated with kitchen staff to ensure timely service.
- Handled cash and processed payments accurately.
- Assisted in inventory management and stock replenishment.
- Engaged customers in friendly conversation to enhance experience.
- Followed health and safety regulations for food and beverage service.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Provided drink suggestions to customers based on their preferences.
- Managed customer bar tabs to ensure accurate billing and transferred open tabs to dining area for wait staff.
- Balanced daily registers and generated sales reports for management.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Bartender
Mitch's Place
Paris
02.2025 - 03.2026
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area.
- Handled cash and processed payments accurately.
- Assisted in inventory management and stock replenishment.
- Engaged customers in friendly conversation to enhance experience.
- Followed health and safety regulations for food and beverage service.
- Performed opening and closing duties including restocking supplies.
- Greeted customers to establish rapport and enhance their overall experience. and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Wholesale Operations Manager
Stirling Soap
Paris
08.2016 - 09.2024
- Managed wholesale inventory and ensured accurate stock levels.
- Coordinated shipping and logistics for timely product delivery.
- Oversaw order processing and maintained customer satisfaction standards.
- Developed relationships with key wholesale clients to enhance partnerships.
- Implemented process improvements for efficient warehouse operations.
- Trained staff on operational procedures and safety protocols.
- Analyzed market trends to inform inventory purchasing decisions.
- Resolved customer complaints in a timely manner to maintain positive relationships.
- Managed day-to-day operations of the warehouse, including receiving, stocking, picking and packing, shipping, returns processing and cycle counting.
- Established procedures for inbound freight receipt and outbound orders fulfillment.
- Identified opportunities for process improvements through research and analysis.
- Ensured compliance with company policies and procedures as well as local laws governing warehousing operations.
- Identified opportunities for process automation through software applications or other technologies.
- Developed and implemented strategies to improve customer service levels, increase inventory accuracy, and reduce costs.
- Evaluated current systems and processes regularly; identified gaps or areas requiring improvement; proposed solutions accordingly.
- Maintained relationships with vendors to ensure timely delivery of products at competitive prices.
- Collaborated with other departments within the organization to develop effective supply chain solutions that meet customer needs.
- Analyzed operational data to identify areas for improvement in terms of cost savings and process optimization.
- Directed staff in daily activities such as order entry, processing, loading, unloading trucks and other related duties.
- Created forecasts based on historical trends in order to proactively manage inventory levels.
- Conducted regular audits to ensure accurate inventory counts and proper storage methods were being utilized in the warehouse.
- Resolved customer complaints regarding product availability or damaged goods received.
- Prepared reports on inventory status, logistics issues, customer feedback for management review.
- Monitored performance metrics to ensure efficiency targets are met or exceeded while maintaining high quality standards.
- Implemented safety protocols to ensure compliance with OSHA regulations.
- Developed training programs for new employees on policies, procedures and best practices.
- Coordinated with transportation companies to arrange shipments according to customers' requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented campaigns and promotions to help with developing goods and services.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Delivered HR consulting services to support clients during organizational changes. to support clients during organizational developments and changes.
Education
High School Diploma -
Paris High School
Paris, AR05-2009
Skills
- Cocktail preparation
- Customer service
- Inventory management
- Cash handling
- POS operation
- Beverage knowledge
- Conflict resolution
- Fast-paced service
- Attention to detail
- Multitasking ability
- Problem solving
- Team collaboration
- Inventory
- Clear and effective communication
- Customer service expertise
- Food service
- Order management
- Bar operations management
- Payment processing
- Staff management
- Sales expertise
- Point of sale systems
- Team training and development
- Financial reporting
- Budget management
- Customer relationship management
- Cash flow management
- Cost accounting
- Management reporting
- Internal controls
- Financial analysis
- Accounting records analysis
- Financial data analysis
- Intuit quickbooks
- Certified accounts payable practitioner (CAPP)
- Staff training
- Logistics coordination
- Process improvement
- Sales reporting
- Troubleshooting and problem resolution
- Logistics operations management
- Organizational improvement
- Operations planning
- Budget administration
- Cross-functional collaboration
- Human resources management
- Database development
- Sales channel analytics
- Reporting management
- Corporate communications
- Data analytics
- Logistics support services
- Market analysis
- Business management
- Recruitment and hiring
- Customer service management
- Staff hiring
- Desktops, laptops, and mobile devices
- Professionalism
- Special promotions planning
- Finance and accounting oversight
- Advertising campaign development
- Direct sales
- Analytical skills
- Teamwork
- Business process reengineering
Timeline
Bartender
22 Lounge Bar & Grill
04.2026 - Current
Bartender
Mitch's Place
02.2025 - 03.2026
Wholesale Operations Manager
Stirling Soap
08.2016 - 09.2024
High School Diploma -
Paris High School