Dynamic Parts Counter Person with proven expertise at Precision Service and Sales, excelling in inventory management and customer service. Adept at efficiently processing orders and providing technical support, I consistently ensured optimal stock levels and enhanced customer satisfaction. Recognized for effective parts research and maintaining accurate purchasing processes.
Overview
5
5
years of professional experience
Work History
Parts Counter Person
PRECISION SERVICE AND SALES
Springdale
01.2021 - Current
Managed inventory levels, ensuring accurate stock counts and availability.
Processed customer orders and handled transactions efficiently at the counter.
Collaborated with technicians to provide timely parts for service repairs.
Received, examined and reshelved returned parts.
Utilized computer system to check part numbers, prices, availability and special order items.
Provided excellent customer service by greeting customers upon arrival; offering assistance when needed; providing product knowledge when requested; addressing customer complaints in a professional manner.
Answered incoming phone calls from customers seeking assistance or information about products or services offered.
Researched parts availability, pricing and delivery times.
Operated forklift equipment safely for loading and unloading purposes.
Provided technical advice regarding parts and accessories.
Managed all aspects of purchasing including requisitions, purchase orders, invoices and returns.
Sales Support /Sales Merchandiser at Tri-Eagle Sales-Formerly Burkhardt Sales & ServiceSales Support /Sales Merchandiser at Tri-Eagle Sales-Formerly Burkhardt Sales & Service