Dynamic manager with a proven track record at Sonic, excelling in team leadership and customer service. Enhanced operational efficiency through effective inventory management and performance monitoring. Skilled in multitasking and decision-making, fostering a motivated workforce while ensuring high customer satisfaction and compliance with health regulations.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Sonic
02.2024 - Current
Supervised daily operations to ensure adherence to company standards and protocols.
Trained team members on operational procedures and customer service techniques.
Implemented inventory management processes to enhance stock accuracy and availability.
Coordinated shift schedules to optimize workforce efficiency and coverage.
Managed and motivated employees to be productive and engaged in work.
Monitored performance metrics to identify areas for improvement in service delivery.
Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
Maintained a clean, safe environment in compliance with health regulations and guidelines.
Pharmacy Technician
The Medicine Shoppe® Pharmacy
01.2023 - Current
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Volunteer
Church Youth Group
01.2023 - Current
Developed and implemented event planning strategies to enhance church activities and attendance.
Volunteered at church-sponsored outreach events, providing polite, friendly representation.
Coordinated with other volunteers to create a welcoming environment at worship services and special events.
Sourced and distributed food and supplies to those in need.
Greeted guests with bulletins, directions, and friendly conversation.
Led bible study sessions, enriching participants' spiritual understanding.
Provided pastoral care support, offering comfort and guidance to individuals in need.
Assisted with fundraising efforts to support church programs and services, raising significant funds for various causes.
Prepared meals for church members and guests for funerals or special events.
Participated in youth mentorship programs, guiding young people in their spiritual journeys and personal development.
Maintained church grounds to upkeep clean, safe and tidy presentation.
Education
No Degree - Elementary Education
Post University
Waterbury, CT
05-2026
Skills
Customer engagement
Collaborative team management
Effective time management
Employee performance evaluation
Team leadership
Effective multitasking
Client relationship management
Ensuring confidentiality in patient care
Childcare expertise
Strong interpersonal skills
Visitor engagement
Dedicated work ethic
Sorting and organizing
Certification
North Little Rock,AR, Sonic - February 2024-still working there.
North Little Rock, Ar, The Medicine Shoppe - 2022-now
Interests
Drawing and Painting
Music
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Playing Sports
Hiking
Volunteering, I volunteer at my church a lot I'm a greeter, usher, children's sermon leader, confirmation leader, and I'm also in the choir