Nicole Bartlett

Gas Station Manager – Job Duties

Oversaw daily store operations, ensuring efficiency, safety, and high customer satisfaction
Managed full-cycle staffing, including hiring, training, scheduling, performance management, and terminations
Processed payroll and maintained accurate employee records in compliance with company policies
Created and adjusted staff schedules to meet operational needs while controlling labor costs
Ordered inventory, maintained stock levels, and coordinated with vendors and sales representatives
Negotiated and executed contracts with suppliers and service providers
Managed financial operations, including cash handling, deposits, and banking procedures
Prepared and served deli food items, ensuring food safety, cleanliness, and quality standards
Assisted customers directly, resolved complaints, and maintained a clean, organized store environment

• Assisted in managing hotel operations, ensuring exceptional guest experiences.
• Supported team in daily front desk functions, enhancing service efficiency.
• Coordinated staff schedules, optimizing workforce allocation and coverage.
• Implemented training programs for new hires, improving onboarding effectiveness.
• Conducted regular inventory checks, maintaining optimal supply levels for operations.
• Analyzed customer feedback to identify areas for service improvement and staff training.
• Streamlined check-in/check-out processes, reducing wait times for guests.
• Collaborated with management to develop marketing strategies that increased local engagement.
• Handled cash accurately and prepared deposits.
• Motivated, trained, and disciplined employees to maximize performance.
• Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
• Increased customer satisfaction by addressing and resolving concerns in a timely manner.
• Resolved problems promptly to elevate customer approval.
• Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
• Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
• Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
• Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
• Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
• Managed team schedule with eye for coverage needs and individual strengths.
• Analyzed customer feedback data to identify areas of improvement and develop solutions.
• Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
• Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
• Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.

• Directed daily hotel operations to ensure exceptional guest experiences and service quality.
• Implemented strategic initiatives to enhance operational efficiency and cost management.
• Managed staff performance through regular training, coaching, and development sessions.
• Oversaw budget planning and financial forecasting to optimize revenue generation strategies.
• Collaborated with marketing team to develop promotional campaigns increasing hotel occupancy rates.
• Established and maintained relationships with key stakeholders, suppliers, and community partners.
• Analyzed guest feedback data to identify improvement areas in service delivery and amenities.
• Led cross-functional teams in executing special events, ensuring seamless coordination and execution.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Formulated policies and procedures to streamline operations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Managed budget implementations, employee evaluations, and contract details.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.