Nicole Coleman
Omaha
Summary
Dynamic Store Manager at Rapid Roberts with a proven track record in enhancing customer satisfaction through effective employee training and inventory management. Skilled in multitasking and problem-solving, I foster a positive work environment while ensuring operational excellence. Committed to mentoring staff and optimizing store performance for improved results.
Overview
6
6
years of professional experience
Work History
Store Manager
Rapid Roberts
07.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Substitute Teacher
Willsub
08.2019 - 03.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
Education
High School Diploma -
Omaha High School
Omaha, AR05-2009
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Training and mentoring
- Store opening and closing
- Friendly and positive
- Inventory management
- Shift scheduling
- Employee training
- Supply ordering
Timeline
Store Manager
Rapid Roberts
07.2022 - Current
Substitute Teacher
Willsub
08.2019 - 03.2020
High School Diploma -
Omaha High School
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