Customer Service Consultant/Designer at Fitzgerald Construction Inc with expertise in managing complex projects. Combines creative design with strategic budgeting to improve client satisfaction and project outcomes. Strong organizational skills and relationship-building capabilities ensure projects are completed with precision and artistic vision.
Overview
27
27
years of professional experience
Work History
Customer Service Consultant/Designer
Fitzgerald Construction Inc
Prairie Grove
08.1998 - 01.2026
Supervised and coordinated activities of subs to ensure compliance with procedures and standards.
Communicated needs, wants, and deadlines with project manager as well as customers throughout the building process.
Oversaw subs job responsibilities and expectations.
Assessed performance on a regular basis, providing feedback to improve results if needed.
Answered customer questions/concerns and made product recommendations according to needs.
Assisted customers in choosing a house plan that would best fit their needs.
Managed multiple projects simultaneously by setting deadlines, assigning tasks and tracking progress.
Developed designs specifically to market to certain clients, aligning designs with clients' tastes and preferences.
Researched and analyzed market trends to inform design decisions.
Collaborated closely with clients to understand project requirements and deliver customized design solutions.