Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

NICOTRA ANDERSON

Marked Tree

Summary

Dynamic Dietary Manager with proven success at Three Rivers Nursing & Rehabilitation, enhancing patient satisfaction through tailored meal plans and robust nutrition counseling. Skilled in food safety compliance and team leadership, I excel in fostering relationships with vendors and ensuring optimal service delivery while maintaining regulatory standards.

Overview

18
18
years of professional experience

Work History

DIETARY MANAGER

THREE RIVERS NURSING & REHABILITATION
05.2013 - Current
  • Purchased food supplies for department according to budget limitations.
  • Improved patient satisfaction by developing and implementing well-balanced, nutritious meal plans tailored to individual dietary needs.
  • Conducted regular audits of food storage areas, ensuring adherence to cleanliness and food safety protocols.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Ensured compliance with state and federal regulations through meticulous record-keeping and documentation of all dietary department activities.
  • Developed strong relationships with vendors, resulting in better pricing and more reliable deliveries for necessary supplies.
  • Assisted in achieving and maintaining required certifications, such as ServSafe, for all dietary department staff members.
  • Worked closely with dieticians to ensure proper implementation of therapeutic diets for patients with specific medical conditions.
  • Oversaw food preparation and monitored safety protocols.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

City Carrier Assistant

UNITED STATES POSTAL SERVICE
12.2022 - 03.2024
  • Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
  • Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
  • Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
  • Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
  • Planned and cased mail in sequence of delivery for designated route.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Collaborated with fellow carriers to cover different routes when needed, demonstrating teamwork and flexibility.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Worked closely with other employees in mail office and handled various administrative tasks.
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.

Machine Operator

VISKASE
06.2007 - 10.2012
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Education

No Degree - CERTIFIED NURSING ASSISTANT

RSB TRAINING
Jonesboro, AR
09-2012

MEDICAL ASSISTANT - MEDICAL

Concorde Career College
Memphis, TN
01-2008

High School Diploma -

MARKED TREE HIGH SCHOOL
Marked Tree, AR
05-1999

Skills

  • Collaboration and teamwork
  • Nutrition counseling
  • Food safety regulations
  • Sanitation protocols
  • Meal preparation
  • Food presentation
  • Inventory management
  • Food production management
  • Menu planning abilities
  • Employee recruitment
  • Delivery coordination
  • Department management
  • Staff monitoring
  • Cost control
  • Menu planning
  • Purchasing and procurement
  • Special diets
  • Department oversight
  • Supply coordination
  • Nutritional needs assessments
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Team leadership
  • Team collaboration
  • Organizational skills
  • Customer satisfaction
  • Decision-making
  • Relationship building
  • Operational efficiency
  • Scheduling staff
  • Employee supervision
  • Team building
  • Nutritional knowledge
  • Infection control
  • Supply ordering and management
  • Work Planning and Prioritization
  • Monitoring food preparation
  • Coaching and mentoring
  • Interpersonal skills
  • Conflict resolution
  • Recruitment and hiring
  • Food safety compliance
  • Quality control
  • Food plating and presentation
  • Inventory control

Accomplishments

  • Supervised team of 12 staff members.

Timeline

City Carrier Assistant

UNITED STATES POSTAL SERVICE
12.2022 - 03.2024

DIETARY MANAGER

THREE RIVERS NURSING & REHABILITATION
05.2013 - Current

Machine Operator

VISKASE
06.2007 - 10.2012

No Degree - CERTIFIED NURSING ASSISTANT

RSB TRAINING

MEDICAL ASSISTANT - MEDICAL

Concorde Career College

High School Diploma -

MARKED TREE HIGH SCHOOL

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