Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nongyao Ivey

Conway

Summary

Extremely dedicated, organized, and team oriented, outstanding customer service, communication, and interpersonal skills. highly adept at assisting coworkers and customers utilizing best practices. detail oriented, skill with strong organizational skills with ability to carry out tasks with minimal supervision.

Overview

10
10
years of professional experience

Work History

Customer Service Manager

TJ Maxx, TJX Companies
10.2016 - 03.2024

- Identifying customer needs

- Providing outstanding service

- Responding promptly to customer inquiries

- Financial transaction

- learning company and procedures

- Follows up on customers

- Sales

- Seeks feedbacks from customers

- Monitoring customers satisfaction levels

Lead Cook

Hendrix College
04.2015 - 01.2020

I got promoted within six months to be lead shift, and my responsibility was provided guidance to team members and worked with with staff to resolve conflicts.

Kitchen Manager

Table Mesa Bistro
03.2014 - 04.2015

Experienced with menu planning ,recipe development, and ensuring consistent food quality.

managed staff and guide team members to deliver quality food or time.

Education

Hua Hin High School
Thailand

Skills

  • Customer Service
  • Problem-Solving
  • Microsoft Outlook, Word, and Excel
  • Customer-focused
  • Demonstrated ability to achieve sales goals as well as train employees to be effective sale people
  • superior organizational skills with keen attention to detail
  • Ability to effectively coach, delegate, and follow- up on multi people/tasks
  • Ability to respond appropriately under challenging circumstance in a professional diplomatic manner

Timeline

Customer Service Manager

TJ Maxx, TJX Companies
10.2016 - 03.2024

Lead Cook

Hendrix College
04.2015 - 01.2020

Kitchen Manager

Table Mesa Bistro
03.2014 - 04.2015

Hua Hin High School

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Nongyao Ivey