Olivia Hopkins
Little Rock
Summary
Proven Retail Sales Associate with a track record of enhancing customer satisfaction and sales at D Square Boutique. Expert in customer engagement and upselling strategies, I excel in creating memorable shopping experiences. Skilled in stock replenishment and possessing an outgoing personality, I consistently exceed sales goals through exceptional service and product knowledge.
Developed strong customer service and sales skills in fast-paced retail environment, consistently meeting and exceeding sales targets. Demonstrates ability to quickly adapt to new challenges and environments while maintaining customer-focused approach. Seeking to transition into new field, leveraging transferrable skills in communication and problem-solving.
Personable and outgoing with excellent communication skills and knack for connecting with customers. Possesses solid understanding of product knowledge and demonstrates proficiency in handling sales transactions and inventory management. Dedicated to creating positive shopping experience and driving sales growth through exceptional customer service.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate Worker
D Square Boutique
08.2024 - 01.2025
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
Sales Associate
Sunlimited Salon And Spa
10.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Was a key holder associate
Education
No Degree - IMC
University of Mississippi
University, MS05-2028
High School Diploma -
Mount Saint Mary Academy
Little Rock, AR05-2024
Skills
- Customer engagement
- Problem-solving skills
- Stock replenishment
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Goal-oriented mindset
- Reliable and punctual
- Goal oriented
- Upselling strategies
- Exceptional customer service
- Outgoing personality
- Sales techniques mastery
- Verbal/written communication
- Brand representation
- Sales strategies
- Fashion sense
- Sales training
- Styling advice
- Customer service
- Relationship building
- Product knowledge
- Independent judgement
- Energetic self-starter
Timeline
Retail Sales Associate Worker
D Square Boutique
08.2024 - 01.2025
Sales Associate
Sunlimited Salon And Spa
10.2022 - 05.2023
No Degree - IMC
University of Mississippi
High School Diploma -
Mount Saint Mary Academy
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