Olivia Valenzuela
Summary
U.S. Citizen seeking relocation within the United States.
Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management.
Overview
7
7
years of professional experience
Work History
Digital Manager for Nespresso & Milka
Encender S.A
01.2021 - Current
- Created engaging content optimized for specific platforms and intended audience.
- Drove cross-functional collaboration with focus on quality service delivery.
- Managed team engaged in ongoing product optimization, account management and ad placement.
- Utilized techniques such as cold calling, networking and prospecting to develop new leads.
- Monitored trends in digital marketing landscape and adjusted strategies accordingly.
- Worked cross-functionally with various departments on projects.
- Increased customer engagement through social media.
Community Manager
Freelance
01.2017 - 01.2021
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Designed and implemented social media strategies to align with business goals.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Wrote and distributed press releases to increase brand visibility.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Management of Social Networks to clients of different kinds
- Generation of content, plans and communication strategy
- Monthly reports of digital performance.
- Conducted daily updates to social media profiles to boost company online presence.
- Increased customer engagement through social media.
Education
Bachelor of Social Communications - Media & Communications
Austral University
Buenos Aires02.2021
Bilingual Bachelor - Natural Sciences
Michael Ham Memorial College
Buenos Aires12.2015
Skills
- Social Media Strategy
- Social Networks
- Marketing
- Content Marketing
- Project Management
- Copywriting
- Office Package
- Windows Environment
- IOS
- Wordpress
- Adobe
- Digital Asset Management
- Social Media Performance Measurement
- Administering Social Media Accounts
- Online Content Development
- Digital Technology
- Project Requirements
- Brand Development and Awareness
Accomplishments
- Digital Marketing Fundamentals Course - Google Activate
- Course on Latin America international changes: threats and opportunities - Universidad de Chile
- Course on Geopolitics and Global Governance: risks and opportunities - ESADE
- Global Diplomacy course: the United Nations in the World - University of London
Timeline
Digital Manager for Nespresso & Milka
Encender S.A
01.2021 - Current
Community Manager
Freelance
01.2017 - 01.2021
Bachelor of Social Communications - Media & Communications
Austral University
Bilingual Bachelor - Natural Sciences
Michael Ham Memorial College
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